Hybrid Senior Hospitality Ops Leader | Multi-Venue Impact

Placements24; Midrand; Hybrid; ZAR 1,000,000 - 1,800,000; Full time

Benefits offered by this job

Competitive salary

Medical aid

Retirement fund contributions

Performance-based bonuses

Hybrid work arrangement

Job summary

Placements24 seeks a Senior Hospitality Operations Manager for a leading hospitality group in Midrand, Gauteng. You will oversee multiple venues, optimize guest experiences, and lead cross-functional teams to deliver premium service.

You will manage budgets, monitor KPI performance, and implement service standards across food & beverage, accommodation, and events to drive growth and ensure health and safety compliance.

Qualifications

• Minimum 8 years of progressive hospitality management experience, including 3 years in senior leadership.
• Bachelor’s degree preferred in Hospitality Management, Business Administration, or related field.
• Strong understanding of financial management, budgeting, and P&L responsibility.
• Excellent leadership and interpersonal skills, with ability to motivate teams.

Responsibilities

• Develop and implement strategic operational plans to enhance guest satisfaction and profitability.
• Oversee daily operations across multiple hospitality departments (F&B, accommodation, events).
• Mentor department heads and frontline staff to maintain a high-performance culture.
• Monitor budgets, analyze financial performance, and identify cost-saving opportunities without compromising service quality.
• Ensure compliance with health, safety, and hygiene regulations.
• Lead the implementation of new service standards and procedures.
• Collaborate with marketing and sales to drive business growth and strengthen brand.

Skills

Leadership

Strategic thinking

Problem-solving

Communication

Team development

PMS proficiency

Financial acumen

Education

Bachelor's degree in Hospitality Management or related field

Tools

PMS software

Job description

Placements24 seeks a Senior Hospitality Operations Manager for a leading hospitality group in Midrand, Gauteng. You will oversee multiple venues, optimize guest experiences, and lead cross-functional teams to deliver premium service.

You will manage budgets, monitor KPI performance, and implement service standards across food & beverage, accommodation, and events to drive growth and ensure health and safety compliance.