Hybrid Retail Store Supervisor — Team Leader & Customer Service

Placements24; Paarl; Hybrid; ZAR 180.000 - 240.000; Vollzeit

Benefits dieser Stelle

Employee discounts

Hybrid work model

Career progression

Zusammenfassung

Placements24 is seeking a Retail Store Supervisor for a popular retail chain in Paarl, Western Cape. You will support the Store Manager, oversee daily operations, ensure customer service standards, and maintain merchandising. The role offers hybrid work blending on-site leadership with remote administrative tasks.

You will motivate staff, handle inquiries, manage stock, and drive sales targets. Ideal candidates have 1–2 years supervisory experience, strong communication, POS familiarity, and

Qualifikationen

• Experience in retail with 1–2 years in a supervisory role.
• Strong customer service and communication skills.
• Familiarity with POS systems and inventory basics.
• Ability to work flexibly, including weekends and holidays.

Aufgaben

• Assist the Store Manager with opening and closing procedures.
• Supervise and train retail staff, ensuring customer service standards.
• Handle customer inquiries and resolve issues promptly.
• Oversee stock levels, stocktakes, and visual merchandising.
• Support scheduling and POS transactions.
• Ensure compliance with health and safety policies.
• Contribute to achieving sales targets and promotions.
• Serve as a point of contact when the Store Manager is unavailable.

Kenntnisse

Customer service

Team leadership

Retail knowledge

Tools

POS systems

Jobbeschreibung

Placements24 is seeking a Retail Store Supervisor for a popular retail chain in Paarl, Western Cape. You will support the Store Manager, oversee daily operations, ensure customer service standards, and maintain merchandising. The role offers hybrid work blending on-site leadership with remote administrative tasks.

You will motivate staff, handle inquiries, manage stock, and drive sales targets. Ideal candidates have 1–2 years supervisory experience, strong communication, POS familiarity, and