Hybrid Retail Ops Lead: Inventory & Merch

Placements24; LegKraal Gate; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Medical aid

Retirement fund contributions

Career growth opportunities

Job summary

Placements24 is hiring a Retail Operations Supervisor for a busy Mahikeng store in North West. The role combines on-site store supervision with potential remote coordination for reporting and tasks, focusing on efficiency, inventory control, and staff support.

The ideal candidate will have 3+ years in retail operations, strong organizational and communication skills, and the ability to lead by example in a dynamic retail environment.

Qualifications

• High school diploma or equivalent; tertiary qualification in retail management or business advantageous.
• Minimum of 3 years in retail operations or supervisory role.
• Strong understanding of retail operations, inventory control and merchandising.

Responsibilities

• Oversee and coordinate daily store operational activities, ensuring efficiency and adherence to standards.
• Assist the Store Manager with inventory management, including receiving, stocking, and conducting cycle counts.
• Ensure effective implementation of visual merchandising standards and store presentation guidelines.
• Support training and development of retail associates, providing guidance on operational procedures.
• Monitor and manage store supplies and ensure adequate stock levels for operational needs.
• Handle customer inquiries and resolve operational issues promptly and professionally.
• Maintain a clean, safe, and organized environment for staff and customers.
• Assist in implementing new operational initiatives and promotional activities.
• Maintain accurate records related to inventory, sales, and operational performance.
• Act as a point of contact for operational queries, escalating complex issues to management when necessary.

Skills

Organizational skills

Team motivation

Communication

Problem solving

Attention to detail

Education

High school diploma

Retail management coursework

Tools

POS systems

MS Office

Job description

Placements24 is hiring a Retail Operations Supervisor for a busy Mahikeng store in North West. The role combines on-site store supervision with potential remote coordination for reporting and tasks, focusing on efficiency, inventory control, and staff support.

The ideal candidate will have 3+ years in retail operations, strong organizational and communication skills, and the ability to lead by example in a dynamic retail environment.