Hybrid Restaurant Manager: Lead Guest Experience & Profit

Placements24; Pretoria; Hybride; ZAR 300 000 - 420 000; Plein temps

Avantages offerts par ce poste

Health insurance

Retirement plan

Professional development

Employee discounts on food and drinks

Paid time off

Résumé du poste

Placements24 is seeking a Restaurant Manager for a renowned Pretoria dining venue. You will lead front-of-house operations, coach staff, and ensure superb guest service in a busy setting.

This role features a hybrid working approach: strategic planning on remote days and a strong on-floor presence to guide service, oversee costs, and partner with the kitchen. If you have 4+ years in restaurant management, excellent communication, and a passion for hospitality, this is a great step in a dynamic

Qualifications

• 4+ years in restaurant management or supervisory role.
• Proven team leadership and excellent customer service.
• Based in or able to commute to Pretoria with flexible hours.

Responsabilités

• Oversee all daily front-of-house operations, ensuring smooth and efficient service.
• Manage, train, schedule, and supervise restaurant staff.
• Ensure exceptional customer service standards are met and exceeded.
• Handle customer inquiries, complaints, and feedback with professionalism.
• Control inventory, manage food and beverage costs, and optimize profitability.
• Maintain a high standard of hygiene, safety, and cleanliness in the restaurant.
• Develop and implement strategies to enhance guest satisfaction and loyalty.
• Collaborate with the Executive Chef on menu development and specials.
• Manage reservations and seating arrangements effectively.
• Ensure compliance with all local health and safety regulations.

Connaissances

Team leadership

Customer service

Inventory management

Cost control

POS systems

Budget management

Formation

Diploma in Hospitality Management

Outils

POS software

Description du poste

Placements24 is seeking a Restaurant Manager for a renowned Pretoria dining venue. You will lead front-of-house operations, coach staff, and ensure superb guest service in a busy setting.

This role features a hybrid working approach: strategic planning on remote days and a strong on-floor presence to guide service, oversee costs, and partner with the kitchen. If you have 4+ years in restaurant management, excellent communication, and a passion for hospitality, this is a great step in a dynamic