Hybrid Insurance Claims Specialist: Resolve & Negotiate

Placements24; George; Hybrid; ZAR 240,000 - 420,000; Full time

Benefits offered by this job

Hybrid work model

Competitive salary package

Medical aid and retirement fund

Job summary

Placements24 in George, Western Cape is seeking an experienced Insurance Claims Adjuster to join our team in a hybrid role with a balance of office-based collaboration and remote work. You will investigate claims, determine coverage, negotiate settlements, and maintain accurate documentation to support fair and timely resolutions.

You will handle investigations, liaise with claimants, policyholders, witnesses, and third parties while ensuring compliance with insurance regulations and company

Qualifications

• Diploma in Insurance or related field required.
• Proven experience as a Claims Adjuster or similar role.
• Strong knowledge of insurance policies, claims procedures and legal aspects.

Responsibilities

• Investigate and assess damages or losses for insurance claims.
• Interview claimants, policyholders and witnesses to gather information.
• Review policies to determine coverage and liability.
• Negotiate settlements with claimants and representatives.
• Prepare detailed reports on investigations and findings.
• Maintain accurate claim records and manage caseloads.

Skills

Investigative skills

Analytical thinking

Negotiation

Claims software

Microsoft Office

Communication skills

Travel willingness

Education

Diploma in Insurance

Tools

Claims management software

Microsoft Office

Job description

Placements24 in George, Western Cape is seeking an experienced Insurance Claims Adjuster to join our team in a hybrid role with a balance of office-based collaboration and remote work. You will investigate claims, determine coverage, negotiate settlements, and maintain accurate documentation to support fair and timely resolutions.

You will handle investigations, liaise with claimants, policyholders, witnesses, and third parties while ensuring compliance with insurance regulations and company