Hybrid Corporate Trainer: Sales & Customer Service Mastery

Placements24; Vereeniging; Hybrid; ZAR 350,000 - 550,000; Full time

Benefits offered by this job

Hybrid work arrangement

Travel allowance for on-site training

Performance-based bonuses

Medical aid and pension fund

Continuous learning and professional发展

Job summary

Placements24 seeks a Corporate Trainer specializing in Sales and Customer Service to design, develop and deliver impactful programs for diverse clients in Gauteng. The role blends on-site training delivery with remote preparation and follow-up, serving multiple industries and adult learners.

The ideal candidate combines subject matter expertise with exceptional facilitation and communication skills, driving measurable improvements in sales techniques and customer satisfaction.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Education, or related field.
• 6+ years in sales or customer service, with 4+ years in corporate training or facilitation.
• Proven expertise in adult learning principles and instructional design.
• Exceptional presentation, facilitation, and public speaking skills.
• Ability to design and deliver engaging training content for both sales and customer service.
• Strong understanding of sales methodologies and CRM principles.
• Excellent interpersonal and communication skills.
• Proficiency in MS Office Suite and experience with Zoom/MS Teams.
• Ability to travel to client sites within Gauteng and beyond; hybrid work model.

Responsibilities

• Design and develop innovative training modules for sales and customer service.
• Deliver interactive sessions both in-person and virtually.
• Assess training needs of clients and tailor programs accordingly.
• Evaluate training effectiveness through feedback and metrics.
• Provide ongoing coaching post-training to reinforce learning.
• Stay up-to-date with sales, customer service trends and adult learning methods.
• Collaborate with client stakeholders to achieve business objectives.
• Develop facilitator guides, participant workbooks, and presentations.
• Manage training logistics including scheduling and venues.
• Contribute to knowledge base and best practices in the department.

Skills

Adult learning

Instructional design

Public speaking

Facilitation

Communication

Sales training

CRM knowledge

Interpersonal skills

Education

Bachelor's degree in Business Administration, Marketing, Education, or related field

Tools

MS Office Suite

Zoom

MS Teams

Job description

Placements24 seeks a Corporate Trainer specializing in Sales and Customer Service to design, develop and deliver impactful programs for diverse clients in Gauteng. The role blends on-site training delivery with remote preparation and follow-up, serving multiple industries and adult learners.

The ideal candidate combines subject matter expertise with exceptional facilitation and communication skills, driving measurable improvements in sales techniques and customer satisfaction.