Hybrid Accounting Learning Facilitator

Sage; Johannesburg; Hybrid; ZAR 240,000 - 420,000; Full time

Benefits offered by this job

Work away scheme up to 10 weeks/year

Life Insurance 2x annual salary

Income Protection 75% of monthly risk

Critical Illness cover

Funeral Assistance

Provident Fund 5-15%

Medical Aid Subsidy

Sage Academy leave + 5 paid days

Annual leave 15 days (20 for permanent

Sick leave 30 days in 3-year cycle

Volunteer leave 5 days/year

Employee Assistance Program

Job summary

Sage Accounting Learning Facilitator role based in Johannesburg, hybrid. Deliver engaging learning sessions across virtual and in-person formats, adapt to learner needs, and build practical knowledge of Sage products.

You will manage learning administration, gather feedback, and collaborate with learning, sales and operations to continuously improve the learner experience and outcomes.

Qualifications

• Sage Accounting product certification.
• Relevant Sage product experience.
• A university degree or equivalent practical experience.
• Strong knowledge of adult learning principles and effective facilitation techniques.
• Experience delivering learning using virtual learning technologies.
• Excellent communication and organisational skills.
• The confidence to take initiative, adapt your approach and work with different stakeholders.

Responsibilities

• Deliver engaging customer learning sessions across virtual and in-person formats.
• Facilitate learning content and adapt your approach to different learner needs and experience levels.
• Build and maintain strong practical knowledge of Sage products and assigned learning topics.
• Create a professional, supportive learning environment that helps customers build confidence.
• Gather customer feedback and use it to help improve learning experiences.
• Manage learning administration and Learning Management System requirements accurately.
• Provide feedback on learning content and identify opportunities for continuous improvement.
• Contribute ideas that improve the virtual learning environment and overall customer experience.
• Use AI and learning technologies responsibly to improve quality, efficiency and learner support.
• Work collaboratively with learning, sales and operational stakeholders.

Skills

Adult learning principles

Facilitation techniques

Communication skills

Organisation skills

Customer focus

Education

University degree or equivalent practical experience

Sage Accounting product certification

Tools

Sage Accounting

Learning Management System

Virtual learning technologies

Job description

Sage Accounting Learning Facilitator role based in Johannesburg, hybrid. Deliver engaging learning sessions across virtual and in-person formats, adapt to learner needs, and build practical knowledge of Sage products.

You will manage learning administration, gather feedback, and collaborate with learning, sales and operations to continuously improve the learner experience and outcomes.