Human Capital Officer

Pinnacle; Gauteng; On-site; ZAR 360,000 - 600,000; Full time

Benefits offered by this job

Medical aid

Pension/Provident funds

Death benefit plans

Disability

Other perks

Job summary

Pinnacle is seeking a Human Capital Officer to support HR operations, onboarding, payroll, and compliance across a 250+ employee environment. The role requires strong labour relations, HR reporting, and system proficiency, with a focus on maintaining accurate records and enabling a positive employee experience.

You will partner with managers to drive performance processes, EE reporting, and training initiatives while ensuring adherence to labour laws and internal policies.

Qualifications

• Matric and a tertiary qualification in HR or Psychology are required.
• Excellent labour relations and HR reporting skills are essential.
• Experience with payroll administration and HR systems is necessary.
• Strong written and verbal communication skills are required.

Responsibilities

• Coordinate onboarding and induction for new employees.
• Manage payroll administration and related changes.
• Prepare employment contracts and HR documentation.
• Maintain accurate employee records and HR data.
• Support performance management and EE reporting.
• Advise managers on internal processes and risk management.
• Organise and minutes for HR meetings and CCMA engagements.

Skills

HR reporting

Labour relations

Payroll administration

Employee relations

Communication skills

Interpersonal skills

Time management

Organizational skills

Education

Matric

Tertiary qualification in HR or Psychology

Tools

MS Word

Excel

Outlook

PowerPoint

Job description

The Human Capital Officer is responsible for supporting and executing core human resources functions. The role ensures smooth HC operations while fostering a positive employee experience and aligning HR practices with business objectives.

Responsibilities

• Facilitate onboarding and induction for new employees
• Ensure a smooth and engaging new starter experience
• Act as a first point of contact for employee queries and concerns
• Support the resolution of employee relations issues in line with company policy
• Promote a positive workplace culture and employee engagement
• Maintain accurate employee records, databases and HR systems
• Prepare employment contracts, letters, and HR documentation
• Ensure compliance with labour legislation and company policies
• Ensure all paperwork and filing are completed monthly
• Take responsibility for the monthly payroll administration including engagements, terminations, remuneration, and other changes
• Manage payroll paperwork and accurately capture system data
• Oversee leave management on the HC payroll system
• Manage employee particulars on the HC system
• Maintain and update HR policies and procedures in line with current labour laws and industry best practices.
• Ensure compliance with all legal, regulatory, and internal requirements related to employment.
• Manage internal labour relations processes in full
• Advise managers in ensuring all internal processes are managed professionally, limiting risk to the Company
• Compile warnings
• Organise, administer and run disciplinary hearings
• Project manage and represent the Company at the CCMA
• Manage PIP processes to support performance improvement
• Administer employee benefits programs, including medical aid, pension/provident funds, death benefit plans, disability, and other perks
• Compile employment contracts, work-back agreements, maternity contracts, NDA and other related agreements
• Manage external parties and consultants to ensure employees receive a good level of service
• Support performance appraisal processes by providing guidance to both managers and employees
• Collect and assist in the development of KPA scorecards
• Assist in the development of performance improvement plans
• Manage, minute, and organise quarterly Employment Equity meetings
• Assist the HR Manager in compiling the annual EE report
• Analyse and track EE Plan progress on a quarterly basis
• Collaborate with consultants to ensure that the company meets all legislative requirements
• Identify training needs and co-ordinate employee training and development programs
• Accurately prepare various monthly and quarterly HC reports
• Prepare audit reports as required
• Update organograms
• Organise employee engagement initiatives such as team building, events, rewards programs, recognition programs, birthday, long service initiatives, and surveys
• Monitor employee satisfaction and take action to enhance the workplace experience
• Schedule and take minutes at internal Workplace Representative meetings
• Prepare employee surveys as required
• Organise and co-ordinate a variety of employee wellness and charity initiatives
• Manage and/or play a role in special HC projects and initiatives as required

Requirements

Experience and Knowledge

• Matric
• A tertiary qualification in Human Resources or Psychology
• Intermediate skills in MS Word, Excel, Outlook, and PowerPoint
• Excellent labour relations skills
• Excellent verbal and written business communication skills
• Able to complete basic calculations, analyze and compile HC reports
• Organized individual who is deadline-driven with good time management skills
• Excellent interpersonal skills
• Skilled at using HC/HR/Payroll systems
• Ability to speak an additional South African language will be an advantage
• 5 years of experience in a similar Human Resources position
• A minimum of 7 years of experience working with payroll administration
• HC/HR system knowledge and experience
• Knowledge of Payspace systems will be an advantage
• Thorough knowledge and demonstrable labour relations experience
• Must have experience managing performance improvement processes
• Thorough knowledge and demonstrable internal recruitment experience
• Must have experience working with Employment Equity reports and process
• Must have experience compiling and analyzing HR reports
• Experience working in a corporate HC environment of over 250 employees
• Thorough working knowledge of an HC department and practical experience working in all areas of the HC function

Pinnacle is for people who want more than just a job. It’s a place to get involved, try new things, build your skills and take your career further.

With more than 30 years in the ICT industry, Pinnacle offers the opportunity to work alongside talented people, gain exposure to leading technology brands and be part of a business that continues to evolve with the industry.

You’ll work with great people, get hands‑on experience with some of the biggest names in technology and have opportunities to learn, train and take on new challenges along the way.

Whether you’re starting your career or ready for your next challenge, Pinnacle is a place where you can contribute, make an impact and build what comes next.

You’re not simply joining a company. You’re joining a team where you can learn, grow and build a career.