Huber Onboarding Specialist

e-Rele; Sandton; Hybrid; ZAR 78,000 - 123,000; Full time

Job summary

e-Rele in Sandton, Johannesburg is offering a hybrid, full-time learnership focused on onboarding Hubers for our Venthub service. You will run training, verify credentials, and help new Hubers through initial calls, while tracking progress and raising quality concerns as needed.

The role emphasizes empathy, organization, and comfort with digital tools, with matriculation and a relevant certificate as baseline qualifications.

Qualifications

• 1-2 years in onboarding or training support.
• Strong empathy and listening skills.
• Highly organised and comfortable with digital tools.
• Matric plus a relevant certificate.

Responsibilities

• Run Huber training and agreement sign-off
• Verify documents and clearances
• Coach new Hubers through early calls
• Track onboarding completion
• Escalate quality concerns

Skills

Empathy

Listening skills

Highly organised

Digital tools

Education

Matric + relevant certificate

Job description

Sandton, Johannesburg (hybrid) full time Venthub Reports to: Huber Recruitment Manager

About the role

Get certified Hubers ready to take their first call.

Responsibilities

• Run Huber training and agreement sign-off
• Verify documents and clearances
• Coach new Hubers through early calls
• Track onboarding completion
• Escalate quality concerns

Requirements

• 1-2 years in onboarding or training support
• Strong empathy and listening skills
• Highly organised
Compatible with digital tools
• Matric plus a relevant certificate

Beyond the Learnership

The e-Rele Learnership is designed to give you practical skills and workplace experience. But it doesn't end there.

When you complete the programme, you'll have the skills and credentials to continue earning on the e-Rele platform in multiple ways:

1. Become a Service Provider

Register as a provider on e-Rele and earn 80% of every job. Cleaners, plumbers, electricians, handymen-if you have a skill, you can build a business.

2. Become a Huber (Venthub Listener)

Venthub is e-Rele's anonymous 24/7 venting service. As a trained Huber, you earn R0.60-R3.40 per minute just by listening. No experience needed-we train you.

3. Graduate with a Higher Earning Rate

Learnership graduates earn a higher rate than standard providers and Hubers. Your training sets you apart-and you're compensated for it.

4. Provider + Huber (Do Both)

Why choose one? Many of our providers also work as Hubers. You can offer services AND listen-doubling your earning potential.