HRSD ServiceNow Developer: Flows, Integrations & Onboarding

eSmart Recruitment cc; Sandton; On-site; ZAR 600,000 - 900,000; Full time

Job summary

eSmart Recruitment cc in Sandton invites an experienced ServiceNow HRSD Developer to design and implement HRSD modules, including Case Management, Employee Center, Knowledge, and Services Catalog.

You will build Journeys for onboarding/offboarding and integrate HRSD with HRIS/HCM systems using IntegrationHub, MID Server, and REST/SOAP.

The role requires 3–5+ years in ServiceNow development, certifications, and strong collaboration with HR stakeholders to deliver scalable solutions.

Qualifications

• 3–5+ years of ServiceNow development with HRSD/ITSM/CMDB focus.
• Certified in ServiceNow (preferably).
• Proficient in Business Rules, Client Scripts, Flow Designer, ACLs.
• Experience with REST/SOAP integrations and external systems.
• Strong communication and collaboration with stakeholders.

Responsibilities

• Configure and customize HRSD modules: HR Case Management, Employee Center, HR Knowledge, HR Services Catalog, Lifecycle Events, Document Management, and COE data structures.
• Design and implement record producers, catalog items, UI policies, client scripts, business rules, Flow Designer flows, reporting and IntegrationHub actions.
• Build Journeys/Lifecycle Events for onboarding, offboarding, transfers, and other employee milestones.
• Integrate HRSD with HRIS/HCM systems via IntegrationHub, MID Server, and REST/SOAP.
• Implement RBAC, security constraints; ensure governance and quality; support UAT.

Skills

ServiceNow HRSD

ITSM/CMDB

REST/SOAP APIs

UI Policies/Client Scripts

Flow Designer

Scripting (Client/Server)

RBAC & security

Communication

Education

Bachelor's degree in IT/IS/Engineering

Tools

ServiceNow Studio

IntegrationHub

MID Server

Job description

eSmart Recruitment cc in Sandton invites an experienced ServiceNow HRSD Developer to design and implement HRSD modules, including Case Management, Employee Center, Knowledge, and Services Catalog.

You will build Journeys for onboarding/offboarding and integrate HRSD with HRIS/HCM systems using IntegrationHub, MID Server, and REST/SOAP.

The role requires 3–5+ years in ServiceNow development, certifications, and strong collaboration with HR stakeholders to deliver scalable solutions.