Housekeeping Supervisor

Placements24; Bloemfontein; Sur place; ZAR 96 000 - 138 000; Plein temps

Avantages offerts par ce poste

Staff meals

Uniform provision

Hotel service discounts

Résumé du poste

Placements24 is seeking a diligent Housekeeping Supervisor in Bloemfontein to oversee daily housekeeping operations, supervise staff, and ensure the highest standards of cleanliness across guest rooms and public areas.

The role requires managing inventories, training staff, and coordinating with Front Office and Maintenance to meet guest expectations while upholding health and safety regulations. Flexible hours including weekends may apply.

Qualifications

• Minimum 2 years in housekeeping operations with at least 1 year in a supervisory role.

Responsabilités

• Supervise and direct daily housekeeping activities for rooms and public areas.
• Inspect guest rooms and public areas for cleanliness and adherence to standards.
• Manage inventory of linens, cleaning supplies, and amenities; place orders as needed.
• Train new staff and coach existing team members.
• Develop and implement housekeeping schedules and work assignments.
• Handle guest requests related to housekeeping in a timely, professional manner.
• Ensure compliance with health, safety, and sanitation regulations.
• Coordinate with Front Office and Maintenance to address guest needs.
• Maintain housekeeping equipment and report maintenance issues.
• Monitor quality of work and provide feedback to improve service.

Connaissances

Leadership

Organizational skills

Time management

Training & coaching

Communication

Attention to detail

Description du poste

About the Role

Our client, a well-regarded hotel in **Bloemfontein**, is looking for a diligent and detail-oriented Housekeeping Supervisor. This role is critical in ensuring the highest standards of cleanliness and presentation throughout the hotel premises. The successful candidate will be responsible for overseeing the daily operations of the housekeeping department, managing a team of housekeepers, controlling inventory of linens and supplies, and ensuring that all guest rooms and public areas meet stringent quality standards. The Housekeeping Supervisor will play a key role in maintaining guest satisfaction and the hotel's reputation for hygiene and comfort in **Bloemfontein**. This is an excellent opportunity to contribute to a positive guest experience in the heart of the Free State.

Key Responsibilities

• Supervise and direct the daily activities of the housekeeping staff, ensuring efficient room cleaning and public area upkeep.
• Inspect guest rooms and public areas to ensure cleanliness, orderliness, and adherence to hotel standards.
• Manage inventory of linens, cleaning supplies, and guest amenities, and place orders as needed.
• Train new housekeeping staff and provide ongoing training and coaching to existing team members.
• Develop and implement effective housekeeping schedules and work assignments.
• Handle guest requests and concerns related to housekeeping services promptly and professionally.
• Ensure compliance with all health, safety, and sanitation regulations.
• Coordinate with other departments, such as Front Office and Maintenance, to address guest needs and operational issues.
• Maintain the housekeeping equipment and report any maintenance needs.
• Monitor the quality of work performed by the housekeeping team.

Requirements

• A minimum of 2 years of experience in housekeeping operations, with at least 1 year in a supervisory role, preferably within **Bloemfontein**.
• Strong knowledge of housekeeping procedures, cleaning techniques, and relevant health and safety standards.
• Excellent leadership, organizational, and time management skills.
• Ability to train and motivate a team effectively.
• Good communication and interpersonal skills.
• Attention to detail and a commitment to maintaining high standards of cleanliness.
• Ability to work flexible hours, including weekends and public holidays.
• Basic understanding of inventory management.
• Familiarity with the **Bloemfontein** hospitality environment is beneficial.
• Physical stamina to perform inspections and manage the department.

Benefits

Our client offers a competitive hourly wage, opportunities for professional development, and a positive work environment.

Benefits include staff meals, uniform provision, and discounts on hotel services.

Join a dedicated team focused on maintaining the highest standards of cleanliness in **Bloemfontein**.