Hospitality Cleaning Supervisor

Placements24; Bloemfontein; On-site; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Medical aid

Performance bonuses

Job summary

Placements24 in Bloemfontein is seeking a meticulous Hospitality Cleaning Supervisor to uphold the highest cleanliness and hygiene standards across guest rooms, public areas and back-of-house spaces. You will lead a cleaning team, manage daily operations and perform regular inspections to ensure guest satisfaction and operational efficiency.

The role requires hands-on leadership, strong knowledge of sanitation and safety protocols, and the ability to train staff, handle inventory, and schedule

Qualifications

• Experience as a cleaning supervisor or team leader in hospitality settings.
• Strong knowledge of cleaning techniques and sanitation standards.
• Excellent leadership, communication and interpersonal skills.
• Attention to detail and a commitment to high-quality results.
• Ability to work under pressure and manage multiple tasks.
• Flexibility to work weekends and holidays.
• Based in or able to commute to Bloemfontein.

Responsibilities

• Supervise and coordinate daily housekeeping activities.
• Ensure guest rooms and public areas meet cleanliness standards.
• Conduct regular inspections and provide coaching to staff.
• Manage inventory of cleaning supplies, linens, and amenities.
• Train new housekeeping staff on procedures and safety.
• Assist in staff scheduling to ensure coverage and control labor costs.
• Respond promptly to guest requests and resolve issues.
• Maintain a clean and safe working environment for the team.
• Collaborate with other departments to ensure a seamless guest experience.
• Uphold the company’s reputation for quality and service.

Skills

Leadership

Communication

Attention to detail

Team management

Guest focus

Job description

About the Role

Our client, a well-regarded hospitality establishment in Bloemfontein , is seeking a meticulous and dedicated Hospitality Cleaning Supervisor. This role is responsible for ensuring the highest standards of cleanliness and hygiene throughout the property, including guest rooms, public areas, and back-of-house spaces. The supervisor will lead a team of cleaning staff, manage daily operations, and conduct regular inspections to maintain excellence. This is a hands-on position requiring a strong commitment to guest satisfaction and operational efficiency in the heart of the Free State .

Key Responsibilities

• Supervise and coordinate the daily activities of the housekeeping team.
• Ensure all guest rooms and public areas meet the company's exacting standards for cleanliness and presentation.
• Conduct regular room and area inspections, providing feedback and coaching to cleaning staff.
• Manage inventory of cleaning supplies, linens, and guest amenities, ensuring stock levels are maintained efficiently.
• Train new housekeeping staff on cleaning procedures, safety protocols, and service standards.
• Assist in scheduling staff to ensure adequate coverage and manage labor costs effectively.
• Respond promptly to guest requests and resolve any cleaning-related issues.
• Maintain a clean and safe working environment for the housekeeping team.
• Collaborate with other departments to ensure a seamless guest experience.
• Uphold the company's reputation for exceptional quality and service.

Requirements

• Previous experience as a cleaning supervisor or team leader in a hospitality setting.
• Strong knowledge of cleaning techniques, sanitation standards, and appropriate chemical usage.
• Excellent leadership, communication, and interpersonal skills.
• Attention to detail and a commitment to high-quality results.
• Ability to work efficiently under pressure and manage multiple tasks.
• Flexibility to work various shifts, including weekends and holidays.
• Physical ability to perform cleaning tasks and conduct inspections.
• Must be based in or able to commute to Bloemfontein .
• A positive attitude and a guest-focused approach.
• Basic understanding of inventory management.

Benefits

Join a reputable hospitality provider in Bloemfontein with a competitive salary and benefits package, including medical aid and potential for performance bonuses. Our client offers a supportive work environment and opportunities for professional growth within the hospitality sector. You will contribute to maintaining the excellent reputation of the establishment in Free State .