Luxury Safari Housekeeping Manager | Guest Experience Lead

Bushwise; Hoedspruit; On-site; ZAR 350,000 - 500,000; Full time

Benefits offered by this job

On-site accommodation

Meals provided

Job summary

Bushwise, a luxury safari lodge in Hoedspruit, is seeking a meticulous Housekeeping Manager to lead housekeeping and laundry operations for exclusive bungalows and camps. The role focuses on delivering an authentic, deeply personal guest experience in a remote bush environment.

Responsibilities include leading teams, conducting daily audits, overseeing turn-down service, managing inventory and budget, and coordinating with maintenance and front-of-house.

Qualifications

• Minimum of 3–5 years of housekeeping management experience in luxury safari/boutique hospitality.
• Strong attention to detail, aesthetics, and guest-room presentation.
• Excellent communication and organizational skills; able to train and lead teams.

Responsibilities

• Lead and mentor housekeeping and laundry teams to ensure flawless operations.
• Conduct daily quality audits of guest suites and public areas to uphold luxury standards.
• Oversee evening turn-down service and guest amenities preparation.
• Manage stock, supplies, and budget within the department.
• Coordinate with maintenance and front-of-house for seamless room readiness and deep-cleaning schedules.
• Develop ongoing training programs on hospitality etiquette, sanitation, and safety.

Skills

Team leadership

Quality audits

Inventory management

Budget control

Communication

Education

Matric / Grade 12

Diploma in Hospitality Management

Job description

Bushwise, a luxury safari lodge in Hoedspruit, is seeking a meticulous Housekeeping Manager to lead housekeeping and laundry operations for exclusive bungalows and camps. The role focuses on delivering an authentic, deeply personal guest experience in a remote bush environment.

Responsibilities include leading teams, conducting daily audits, overseeing turn-down service, managing inventory and budget, and coordinating with maintenance and front-of-house.