Housekeeper

Red Ember Recruitment (Pty) Ltd; Stellenbosch; On-site; ZAR 150,000 - 190,000; Full time

Job summary

Red Ember Recruitment (Pty) Ltd in Franschhoek is seeking a professional Housekeeper to join a luxury hotel team. You will maintain cleanliness of rooms and public areas, perform turndown, and ensure guest comfort throughout their stay.

The role requires at least 2 years in high-end hotel housekeeping, excellent attention to detail, strong English communication, and the ability to work shifts including nights. Franschhoek residents and surrounds are preferred.

Qualifications

• Minimum of 2 years of housekeeping experience in a luxury hotel or similar.
• Knowledge of cleaning products, techniques and methods.
• Excellent time keeping.
• Ability to follow SOP standards.
• Attention to detail.
• Ability to remain calm and professional under pressure.
• Impeccable grooming standards.
• Personal and professional integrity.
• Good communication skills in English.
• High level of physical endurance.
• Ability to work shifts including night shift.

Responsibilities

• Upkeep and cleaning of hotel rooms and communal guest areas.
• Perform turndown and general housekeeping services to facilitate a seamless stay for hotel guests.
• Exceeding guests’ expectations, from arrival to departure in all areas of their stay.
• Ensuring that all guests’ special requests, requirements are communicated clearly and are met by all departments.
• Deliver exceptional service.
• Thinking out of the box to make guests’ stay exceptional.
• Adhere to and maintain Health and Safety standards.

Skills

Housekeeping experience

Cleaning products

Time management

SOP compliance

Attention to detail

Professionalism under pressure

Grooming standards

Integrity

English communication

Physical endurance

Night shift

Franschhoek local preference

Education

Matric or equivalent

Job description

Job Description

Our client based in Franschhoek is looking for a Housekeeper to join their team.

You will excel in this role if you are flexible and able to multitask working at a faster than average speed. Your high level of attention to detail with excellent organisational skills, and the ability to learn and adapt in the environment you work in will be essential.

Main Responsibilities:

Upkeep and cleaning of hotel rooms and communal guest areas.

Perform turndown and general housekeeping services to facilitate a seamless stay for hotel guests.

Exceeding guests’ expectations, from arrival to departure in all areas of their stay.

Ensuring that all guests’ special requests, requirements are communicated clearly and are met by all departments.

Deliver exceptional service.

Thinking out of the box to make guests’ stay exceptional.

Adhere to and maintain Health and Safety standards.

Requirements

Experience and Skills:

Minimum of 2 years of housekeeping experience in a luxury hotel or similar.

Knowledge of cleaning products, techniques and methods.

< p>Excellent time keeping.

Ability to follow SOP standards.

Attention to detail.

Ability to remain calm and professional under pressure.

Impeccable grooming standards.

Personal and professional integrity.

Inherent Requirements:

Matric Certificate or equivalent would be advantageous.

Good communication skills in English.

High level of physical endurance.

Ability to work shifts including night shift.

Preference will be given to candidates from Franschhoek and neighbouring areas.

Requirements
Experience and Skills: Minimum of 2 years of housekeeping experience in a luxury hotel or similar Knowledge of cleaning products, techniques and methods Excellent time keeping Ability to follow SOP standards Attention to detail Ability to remain calm and professional under pressure Impeccable grooming standards Personal and professional integrity Inherent Requirements: Matric Certificate or equivalent would be advantageous Good communication skills in English High level of physical endurance Ability to work shifts including night shift Preference will be given to candidates from Franschhoek and neighbouring areas