Housekeeper

Red Ember Recruitment; Franschhoek; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Our client in Franschhoek is seeking a Housekeeper to join their team. You will excel in a fast-paced environment, highly detail-oriented with strong organisational skills and the ability to adapt quickly to changing conditions.

The role involves cleaning hotel rooms and communal guest areas, performing turndown services, and ensuring guest requests are met across departments while maintaining health and safety standards.

Qualifications

• Minimum 2 years housekeeping experience in a luxury hotel or similar.
• Knowledge of cleaning products, techniques and methods.
• Excellent time keeping.
• Ability to follow SOP standards.
• Attention to detail.
• Ability to remain calm under pressure.
• Impeccable grooming standards.
• Personal and professional integrity.

Responsibilities

• Upkeep and cleaning of hotel rooms and communal guest areas.
• Perform turndown and general housekeeping services to facilitate a seamless stay for hotel guests.
• Exceed guests’ expectations from arrival to departure in all areas of their stay.
• Ensure that guests’ special requests are communicated clearly and are met by all departments.
• Deliver exceptional service.
• Think out of the box to make guests’ stay exceptional.
• Adhere to and maintain Health and Safety standards.

Skills

Attention to detail

Time management

Follow SOPs

Integrity

Grooming standards

English communication

Education

Matric Certificate

Job description

Our client based in Franschhoek is looking for a Housekeeper to join their team.

You will excel in this role if you are flexible and able to multitask working at a faster than average speed. Your high level of attention to detail with excellent organisational skills, and the ability to learn and adapt in the environment you work in will be essential.

Main Responsibilities

• Upkeep and cleaning of hotel rooms and communal guest areas.
• Perform turndown and general housekeeping services to facilitate a seamless stay for hotel guests.
• Exceeding guests’ expectations, from arrival to departure in all areas of their stay.
• Ensuring that all guests’ special requests, requirements are communicated clearly and are met by all departments.
• Deliver exceptional service.
• Thinking out of the box to make guests’ stay exceptional.
• Adhere to and maintain Health and Safety standards.

Requirements

Experience and Skills

• Minimum of 2 years of housekeeping experience in a luxury hotel or similar.
• Knowledge of cleaning products, techniques and methods.
• Excellent time keeping.
• Ability to follow SOP standards.
• Attention to detail.
• Ability to remain calm and professional under pressure.
• Impeccable grooming standards.
• Personal and professional integrity.

Inherent Requirements

• Matric Certificate or equivalent would be advantageous.
• Good communication skills in English.
• High level of physical endurance.
• Ability to work shifts including night shift.
• Preference will be given to candidates from Franschhoek and neighbouring areas.