Hotel Sales & Reservations Coordinator

HotelJobs; Cape Town; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Iconic Hotel in Cape Town is seeking a Sales Coordinator to optimize the Sales Department by providing liaison support and maximizing revenues through customer queries. You will handle administration and assist the Sales Team with reservations for FITs, groups, and conferences.

The role requires a hotel-school diploma or degree, 1 year of relevant experience, fluent English (additional language advantageous), and proficiency in Microsoft Office and Opera. On-site position in Cape Town.

Qualifications

• Diploma or degree from a reputable hotel school.
• 1 year of experience in a similar Sales/Coordinator role.
• Fluent in English; additional language advantageous.
• Proficient with Microsoft Office and Opera PMS.

Responsibilities

• Establish relationships with customers and handle enquiries.
• Assist Sales Team with reservations for FITs, groups, and conferences.
• Prepare rate proposals and follow up on business to maximize revenue.
• Handle non-residential conference queries and enhance business.
• Maintain an efficient department administration system.
• Update team customer database and respond to guest queries.
• Keep records of key data and documentation accurately.
• Assist with MIS and departmental reports.
• Inventory management of sales aids.
• Support Sales & Marketing management as required.
• Ensure compliance with Health & Safety directives.
• Uphold Code of Conduct and implement work instructions.

Skills

1 year experience in similar position

Fluent in English

Additional language advantageous

Education

Diploma / Degree from a reputable hotel school

Tools

Microsoft Office

Opera

Job description

Iconic Hotel in Cape Town is seeking a Sales Coordinator to optimize the Sales Department by providing liaison support and maximizing revenues through customer queries. You will handle administration and assist the Sales Team with reservations for FITs, groups, and conferences.

The role requires a hotel-school diploma or degree, 1 year of relevant experience, fluent English (additional language advantageous), and proficiency in Microsoft Office and Opera. On-site position in Cape Town.