Head Waiter

Kendrick Recruitment; Stellenbosch; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Kendrick Recruitment is seeking an experienced Head Waiter for a prestigious wine farm in Stellenbosch. You will oversee daily restaurant service, lead the waitstaff team, and ensure guests enjoy an exceptional dining experience in a luxury setting.

The role focuses on leadership, staff development, and coordination with kitchen and management to maintain high service standards and guest satisfaction.

Qualifications

• Previous experience as Head Waiter or Senior Waiter
• Experience in a luxury hotel, restaurant or wine estate
• Excellent food and beverage knowledge
• Strong leadership and communication skills
• Hands-on approach and professional presentation

Responsibilities

• Oversee daily restaurant service and ensure smooth floor operations.
• Lead, supervise and support the waitstaff team.
• Allocate sections and responsibilities to ensure efficient service.
• Ensure excellent guest relations and attend to guest requests.
• Maintain high standards of service, presentation and professionalism.
• Assist with staff training and development.
• Ensure the restaurant is correctly set up before and after service.
• Liaise with the kitchen and management teams to ensure seamless operations.
• Handle guest feedback and resolve service-related issues professionally.

Skills

Leadership

Guest service

Communication

Hands-on

Job description

Head Waiter | Wine Farm | Stellenbosch, Western Cape

Salary: Negotiable depending on experience

Kendrick Recruitment is seeking an experienced and service-driven Head Waiter for a prestigious wine farm in Stellenbosch.

The successful candidate will play a key role in overseeing daily restaurant service, leading the waitstaff team and ensuring guests receive an exceptional dining experience within a luxury hospitality environment.

Key Responsibilities

• Oversee daily restaurant service and ensure smooth floor operations.
• Lead, supervise and support the waitstaff team.
• Allocate sections and responsibilities to ensure efficient service.
• Ensure excellent guest relations and attend to guest requests.
• Maintain high standards of service, presentation and professionalism.
• Assist with staff training and development.
• Ensure the restaurant is correctly set up before and after service.
• Liaise with the kitchen and management teams to ensure seamless operations.
• Handle guest feedback and resolve service-related issues professionally.

Requirements

• Previous experience as a Head Waiter, Senior Waiter or in a similar supervisory role.
• Experience in a luxury hotel, restaurant or wine estate environment would be advantageous.
• Excellent food and beverage knowledge.
• Strong leadership and communication skills.
• A passion for hospitality, food and wine.
• Excellent guest service and interpersonal abilities.
• Professional presentation and a hands‑on approach.
• Ability to work under pressure and maintain high service standards.

Salary: Negotiable depending on experience.

If you do not hear from us within 7 working days, please consider your application unsuccessful.