Hotel Reception

Kendrick Recruitment; Cape Town; On-site; ZAR 89,000 - 156,000; Full time

Job summary

Kendrick Recruitment is seeking a Hotel Receptionist for a luxury hotel in the Cape Winelands. This role focuses on delivering exceptional guest experiences with professional front office service.

You will handle check-ins and check-outs, reservations, and guest inquiries, while maintaining a high standard of presentation and guest care in a fast-paced environment.

Qualifications

• Experience in luxury hotel reception or similar.
• Excellent communication and interpersonal skills.
• Professional and guest-centric attitude.
• Experience with hotel reservation/PMS systems.
• Ability to work shifts, weekends and public holidays.
• High attention to detail and multitasking ability.

Responsibilities

• Provide front office reception duties and guest services.
• Handle reservations and guest inquiries efficiently.
• Maintain high standards of guest experience.

Skills

Communication skills

Interpersonal skills

Attention to detail

Organisational skills

Multitasking

Tools

PMS systems

Job description

Job Information

Full time

Market Related

City Cape Town

State/Province Western Cape

7100

Job Description

Hotel Receptionist | Luxury Hotel | Cape Winelands

Salary: Negotiable, depending on experience

Location: Cape Winelands

A luxury hotel in the Cape Winelands is looking for a professional and guest-focused Hotel Receptionist to join their front office team. This is an excellent opportunity for someone with a passion for hospitality and delivering exceptional guest experiences.

Requirements:

• Previous experience in a luxury hotel or lodge reception role
• Excellent communication and interpersonal skills
• Professional, well-presented and guest-centric
• Strong administration and organisational skills
• Experience with hotel reservation/PMS systems
• Ability to work shifts, weekends and public holidays
• High attention to detail and ability to multitask