Spa Receptionist

Kendrick Recruitment; Cape Town; On-site; ZAR 210,000 - 250,000; Full time

Job summary

Kendrick Recruitment in Cape Town seeks a polished Spa Receptionist for a luxury hotel. You will welcome guests, manage bookings and coordinate with spa staff to ensure exceptional experiences.

The role requires strong communication, presentation and multitasking in a fast-paced hospitality environment. Shifts include weekends and public holidays; experience with booking systems is advantageous.

Qualifications

• Experience in spa, hotel or luxury hospitality reception
• Excellent communication and guest service skills
• Professional, well-presented and organised
• Strong administrative and computer skills
• Experience with spa booking systems advantageous
• Ability to multitask in a fast-paced environment
• Willing to work shifts, weekends and public holidays

Responsibilities

• Greet guests and manage spa bookings
• Answer inquiries and process reservations
• Coordinate with spa team to ensure guest satisfaction
• Handle front-desk payments and maintain records

Skills

Guest service

Communication

Multitasking

Organization

Administrative skills

Spa booking experience

Shift work

Tools

Spa booking software

Job description

Full time | Kendrick Recruitment | South Africa

Posted On 2026/08/06

Job Information

Spa

Market Related

City Cape Town

State/Province Western Cape

7103

Job Description

Spa Receptionist | Luxury Hotel | Cape Town, Western Cape

Salary: Market Related

Location: Cape Town, Western Cape

A luxury hotel in Cape Town is looking for a polished and guest-focused Spa Receptionist to join its award-winning spa team. This is an excellent opportunity for someone with a passion for wellness, exceptional service and creating memorable guest experiences.

Requirements:

• Previous experience in a spa, hotel or luxury hospitality reception role
  
• Excellent communication and guest service skills
  
• Professional, well-presented and organised
  
• Strong administrative and computer skills
  
• Experience with spa booking or reservation systems is advantageous
  
• Ability to multitask in a fast-paced environment
  
• Willing to work shifts, weekends and public holidays