Hotel Operations Leader (Live-in) – Guest Experience

Perfect Placement Recruitment; Limpopo; On-site; ZAR 312,000 - 357,000; Full time

Job summary

Perfect Placement Recruitment is seeking an Operations Manager to lead hotel operations at a live-in role in Groblersbrug. The candidate will oversee daily hotel activities, manage multiple departments, and ensure guest satisfaction while maintaining high service standards.

The role requires strong leadership, excellent communication, and a solid hospitality management background, with a preference for a degree in Hospitality Management.

Qualifications

• 5–7 years of experience in hotel operations.
• Strong leadership, communication, and problem-solving skills.
• Solid understanding of hospitality management principles.
• Ability to manage multiple hotel departments effectively.
• Commitment to fostering a positive and engaging work environment.
• Degree in Hospitality Management preferred.

Responsibilities

• Oversee the daily operations of the hotel.
• Ensure all departments function smoothly to provide an exceptional guest experience.
• Manage staff across front office, housekeeping, food and beverage, spa, and maintenance departments.
• Promote a culture of teamwork and excellence.
• Develop and implement operational policies and procedures.
• Monitor performance metrics.
• Ensure compliance with health and safety regulations.
• Collaborate with the General Manager to develop budgets and forecast expenses.
• Drive profitability through cost control measures.
• Address guest concerns promptly and effectively while maintaining high service standards.

Skills

Leadership

Communication

Problem-solving

Hospitality knowledge

Multi-department management

Education

Degree in Hospitality Management

Job description

Perfect Placement Recruitment is seeking an Operations Manager to lead hotel operations at a live-in role in Groblersbrug. The candidate will oversee daily hotel activities, manage multiple departments, and ensure guest satisfaction while maintaining high service standards.

The role requires strong leadership, excellent communication, and a solid hospitality management background, with a preference for a degree in Hospitality Management.