Hotel Night Auditor

In The City Hospitality; Cape Town; On-site; ZAR 183,000 - 219,000; Full time

Benefits offered by this job

Competitive salary

Professional development opportunities

Job summary

ITC Hospitality Group is seeking a Night Auditor for their CBD-based properties in Cape Town. The role requires strong finance skills, hotel system familiarity, and the ability to work independently during night hours.

The candidate should have prior experience in night audit or front office roles, with a focus on accuracy in cash handling, reconciliations, and reporting. Competitive salary and development opportunities are offered.

Qualifications

• Experience as Night Auditor or Front Office in a hotel.
• Finance or accounting experience is essential.
• Strong numerical and reconciliation skills.
• Excellent communication and customer service skills.
• Ability to work independently and responsibly during night hours.

Responsibilities

• Welcome and assist guests during the night shift in a professional and friendly manner
• Handle guest check-ins and check-outs
• Process reservations, payments, and guest requests
• Perform the daily night audit process and balance all hotel transactions
• Reconcile front office accounts, cash, credit card, and room revenue
• Prepare and distribute daily financial and operational reports
• Ensure all financial postings are accurate and aligned with hotel procedures
• Handle late-night guest queries, complaints, or emergencies
• Maintain security and monitor hotel activity during night hours
• Ensure smooth handover to the morning shift team

Skills

Hotel operations

Cash handling

Excel

Communication

Night audit

Education

Grade 12/Matric

Tertiary qualification advantageous

Tools

Hotel systems

Job description

Job Description:

ITC Hospitality Group is a fast-growing CBD-based and privately owned property letting and management company that has been in the industry for 20 years. The Company currently represents 4 and 5-star graded and serviced apartments located within the Cape Town CBD, Foreshore and De Waterkant areas. We are currently recruiting for an energetic, well-organised Night Auditor.

Salary / Remuneration:

R18 000 per month (cost to company)

Key Responsibilities:

• Welcome and assist guests during the night shift in a professional and friendly manner
• Handle guest check-ins and check-outs
• Process reservations, payments, and guest requests
• Perform the daily night audit process and balance all hotel transactions
• Reconcile front office accounts, cash, credit card, and room revenue
• Prepare and distribute daily financial and operational reports
• Ensure all financial postings are accurate and aligned with hotel procedures
• Handle late-night guest queries, complaints, or emergencies
• Maintain security and monitor hotel activity during night hours
• Ensure smooth handover to the morning shift team

Requirements:

• Previous experience as a Night Auditor, Receptionist, or Front Office Ambassador in a hotel
• Finance or accounting experience is essential
• Experience with hotel systems
• Strong numerical and reconciliation skills
• Good computer literacy (Excel and reporting systems)
• Excellent communication and customer service skills
• Ability to work independently and responsibly during night hours
• Reliable, trustworthy, and detail-oriented

Preferred Qualifications:

• Grade 12/Matric certificate
• Tertiary qualification is advantageous
• 2+ years of experience in a similar role

Benefits:

• Competitive salary
• Professional development opportunities

Job Type: Full-time