HOTEL MANAGER

The Good Human (Pty)Ltd; South Africa; On-site; ZAR 781,000 - 949,000; Full time

Job summary

The Good Human (Pty)Ltd invites an experienced Hotel Manager to lead daily operations, drive financial performance, and motivate a high-performing team. You will shape strategy, oversee budgeting, forecasts, and governance, and ensure service standards align with a prestigious hotel brand.

The role requires proven hotel leadership, strong communication, and hands-on people management across departments. An HOD or senior manager with finance, HR, or legal qualification or equivalent experience is

Qualifications

• Formal qualification related to finance, law, or human resources, or extensive managerial experience in these fields.
• Proven management track record in hotel operations and team leadership.
• Currently hold a Head of Department (HOD) position or similar senior management role.
• Strong leadership and strategic planning skills.
• Solid financial management expertise.
• Excellent communication and team-building abilities.

Responsibilities

• Oversee daily hotel operations to ensure efficiency and service standards.
• Manage hotel financial functions: budget prep, forecasting, capex, cash flow, reports, and governance.
• Lead HR activities: staff recruitment, development, retention strategies.
• Develop and implement sales and marketing plans to grow market share and guest satisfaction.
• Collaborate with teams to uphold brand standards and deliver exceptional guest experience.

Skills

Leadership

Strategic planning

Financial management

Communication

Team building

Education

Finance/Law/HR qualification

Senior management experience

Job description

Embark on a leadership journey with a prestigious hotel that values excellence, strategic vision, and operational mastery. Our client, an established organization within the hospitality industry, is seeking a seasoned Hotel Manager to oversee daily operations, drive financial success, and foster a motivated, high-performing team.

Duties:

• Manage the hotel’s financial functions, including budget preparation, forecasting, Capex, cash flow, statements, reports, audit requirements, policies, and Board Papers.
• Ensure compliance with corporate governance standards in line with Tsogo Sun requirements.
• Oversee all human resources matters, developing strategies for staff recruitment, development, and retention.
• Develop and implement sales and marketing strategies to enhance market share and guest satisfaction.
• Build and execute short and long-term operational strategies and action plans.
• Monitor daily operations to ensure all areas function efficiently and service standards are consistently met.
• Guarantee that the guest experience aligns with the brand promise and expected service levels.
• Lead, motivate, and build a competent team through effective leadership and communication.
• Collaborate with teams to uphold the hotel’s standards and deliver exceptional guest service.

Requirements:

• Formal qualification related to finance, law, or human resources, or extensive managerial experience in these fields.
• Proven management track record in hotel operations and team leadership.
• Currently hold a Head of Department (HOD) position or similar senior management role.
• Strong leadership and strategic planning skills.
• Solid financial management expertise.
• Excellent communication and team-building abilities.

What We'll Give You:

• A competitive salary of R70,000 - R85,000 per month (Cost to Company), negotiable based on experience.
• An opportunity to lead a dynamic team within a reputable organization.
• The chance to shape the future of a well-established hotel brand.