Hotel General Manager: Strategy, Ops & Guest Experience

Wild Dreams Hospitality; Limpopo; On-site; ZAR 500,000 - 700,000; Full time

Job summary

A leading hospitality organization in Limpopo, South Africa is seeking an experienced General Manager to provide strategic leadership and operational oversight across all hotel departments. The successful candidate will ensure high standards of service quality while driving revenue growth and enhancing guest experiences. Applicants should possess a Bachelor’s degree in Hospitality Management, at least 5 years in hotel management, and strong leadership skills.

Qualifications

• Minimum 5 years’ experience in hotel management or hospitality operations.
• Proven track record in driving operational efficiency and revenue growth.
• Commitment to diversity, equity, and inclusion within the workplace.

Responsibilities

• Lead and manage day-to-day operations of the hotel, ensuring operational efficiency.
• Develop and implement strategies to enhance guest satisfaction and hotel profitability.
• Oversee finance, human resources, and departmental budgets.
• Ensure compliance with health, safety, and hospitality regulations.
• Build and maintain strong relationships with clients, suppliers, and stakeholders.
• Mentor, train, and develop departmental managers and staff.
• Monitor market trends and develop initiatives to maintain competitive advantage.

Skills

Leadership

Communication

Problem-solving

Operational efficiency

Interpersonal skills

Education

Bachelor’s degree in Hospitality Management or related field

Job description

A leading hospitality organization in Limpopo, South Africa is seeking an experienced General Manager to provide strategic leadership and operational oversight across all hotel departments. The successful candidate will ensure high standards of service quality while driving revenue growth and enhancing guest experiences. Applicants should possess a Bachelor’s degree in Hospitality Management, at least 5 years in hotel management, and strong leadership skills.