Hotel Front Desk Supervisor - Guest Experience Leader

Placements24

Upington

Vor Ort

ZAR 83.000 - 124.000

Vollzeit

Vor 3 Tagen

Sei unter den ersten Bewerbenden

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Benefits dieser Stelle

Health insurance

Retirement savings options

Paid vacation and sick leave

Employee discounts

Overtime potential

Zusammenfassung

Placements24 is seeking a Front Desk Supervisor for a well-appointed hotel in Upington. You will lead the reception team, oversee check-in/out, and ensure a welcoming guest experience. The ideal candidate has front desk supervisory experience, strong communication and leadership skills, and knowledge of hotel operations and reservations systems.

Join a supportive team with opportunities for advancement. Competitive hourly wage with potential overtime and benefits including health insurance,

Qualifikationen

Previous Front Desk supervisory experience in hospitality.
Knowledge of hotel operations including reservation systems and front desk procedures.
Strong communication, interpersonal and leadership skills.
Ability to remain calm and professional under pressure.
Proficient with hotel management software and general computer applications.
Committed to providing excellent guest service.

Aufgaben

Supervise daily front desk operations, ensuring smooth check-in and check-out.
Train, schedule, and manage front desk staff; provide guidance and support.
Handle guest inquiries, requests, and complaints efficiently.
Manage room inventory and reservations; maintain accurate guest records.
Ensure front desk procedures align with hotel standards and policies.
Maintain high levels of customer service and guest satisfaction.

Jobbeschreibung