Hotel F&B Supervisor: Lead Service & Guest Experience

Placements24; Centurion; Ibrido; ZAR 240.000 - 360.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary

Career progression

Training programs

Staff meals

Uniform provided

Discounts on stays & F&B

Descrizione del lavoro

Placements24 is assisting a well-established hotel in Centurion, Gauteng, to hire an experienced Food & Beverage Supervisor. You will oversee daily F&B operations across dining outlets, bars, and room service, leading a team of service staff and ensuring top-quality guest experiences.

The role demands strong leadership, excellent communication, and a proactive approach to problem-solving, with flexibility for varied shifts in Centurion.

Competenze

• Previous supervisory experience in F&B within hotel/restaurant.
• Strong knowledge of F&B operations, service standards, and beverage management.
• Excellent leadership, communication, and customer service skills.
• Ability to train and motivate a team effectively.
• Good organizational and time management skills.
• Flexibility to work varied shifts including evenings, weekends, and holidays in Centurion.

Mansioni

• Supervise daily F&B operations, ensuring exceptional service delivery and guest satisfaction.
• Lead, train, and motivate F&B staff to achieve high performance standards.
• Manage inventory, stock control, and ordering of F&B supplies.
• Ensure adherence to all health, safety, and hygiene regulations.
• Assist in menu planning, development, and costing as required.
• Handle guest inquiries, feedback, and complaints in a professional and timely manner.
• Oversee the setup and breakdown of dining areas and events.
• Monitor service quality and identify areas for improvement.
• Collaborate with other departments to ensure seamless guest experiences.
• Implement and maintain beverage programs and promotional activities.

Conoscenze

Leadership

Customer service

Communication

Team Training

Cost control

Descrizione del lavoro

Placements24 is assisting a well-established hotel in Centurion, Gauteng, to hire an experienced Food & Beverage Supervisor. You will oversee daily F&B operations across dining outlets, bars, and room service, leading a team of service staff and ensuring top-quality guest experiences.

The role demands strong leadership, excellent communication, and a proactive approach to problem-solving, with flexibility for varied shifts in Centurion.