Administrator: Reception

Mediclinic; Thabazimbi; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Mediclinic Southern Africa is seeking a receptionist-admissions specialist to assist patients with admissions and discharges in a professional manner, helping to mitigate operational and financial risks for the hospital. The role emphasizes accurate pre-admissions, bookings, and continuous patient flow within the admission suite.

The ideal candidate will have Grade 12, no mandatory experience, and exposure to reception administration, preferably in a private healthcare setting.

Qualifications

• Reception and admissions knowledge
• Cash handling and confidentiality
• Awareness of private healthcare environment

Responsibilities

• Capture and process admissions per procedure
• Identify and prevent financial risks
• Ensure discharge process per manual
• Assist pre-admissions/bookings as needed

Skills

Admission process

Cash handling

Confidentiality policy

Blacklisted patients

Bed overrides

WCA procedures

Education

Grade 12

Tools

AS400 system

Debtpack Enquiry

Hospitals switchboard systems

Job description

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Closing date: 30/10/2026
Number of positions: 1
Recruiter name: Meriam Tlapudi Sebake
Reference number: 74951
Workplace Type:On-site
Permanent

MAIN PURPOSE OF JOB

To assist patients in all aspects of admissions and discharges in a professional manner; preventing operational and financial risks to the organisation and exceeding client expectations.

KEY RESPONSIBILITY AREAS

Ensure admissions (including pre-admissions / bookings) are captured and processed as per procedure

Identify and prevent financial risks by adhering to policies and procedures

Ensure an effective discharge process as per the Patient Administration Manual

REQUIRED EDUCATION

ESSENTIAL EDUCATION: Grade 12 or equivalent

DESIRED EDUCATION: None

REQUIRED EXPERIENCE

ESSENTIAL MINIMUM EXPERIENCE: None

DESIRED EXPERIENCE: Reception administration experience; Experience in a private healthcare facility

REQUIRED JOB SKILLS AND KNOWLEDGE

• Debtpack Enquiry application (Check outstanding amounts if a patient is flagged as Blacklisted.)
• Admission; Bed functions; Preparation for next day and discharge processes
• Anatomy (including terminology)
• Hospitals switchboard systems
• Patient Administration policies and procedures (e.g. Patient Confidentiality; Cash Handling; Blacklisted patients; Bed Overrides; etc.)
• Patient admin programmes on the AS400 system
• ICD and CPT codes
• Medical Aid Schemes and the Private healthcare environment
• Workmans Compensation Act (WCA) processes; procedures and policies
• Identifying possible financial risks (e.g. blacklisted patients; handling of patient valuables; etc.)

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.