Hospital Manager

Clinix Health Group (Pty) Ltd; Sandton; On-site; ZAR 900,000 - 1,300,000; Full time

Job summary

Clinix Health Group (Pty) Ltd is seeking a Hospital Operations Leader to establish and manage world-class hospital operations across CHG. The role interfaces with Head Office and oversees a team of specialists to deliver quality patient care.

The incumbent will lead strategic direction, develop non-acute hospital standards, manage budgets and resources, drive continuous improvement, ensure health and safety compliance, and collaborate with senior leaders on clinician recruitment and service

Qualifications

• Bachelor’s degree in Business or Healthcare is required.
• MBA is an added advantage.
• 5-7 years in Hospital or Hospitality Management.
• 3 years’ people management experience.

Responsibilities

• Lead strategic direction setting and planning for the Hospital area in alignment to CHG’s vision and mission.
• Develop the non-acute Hospital standards based on global and local best practices to achieve operational excellence and quality.
• Set goals and standards for the non-acute Hospital to support the business plans.
• Plan and utilise available skills and equipment for maximum effectiveness and productivity.
• Support and guide Nursing and Patient Experience workstreams to achieve operational success.
• Drive continuous improvement and manage operational risks.
• Maintain quality patient care delivery standards through qualified professionals.
• Manage budgets, resourcing, projects, and change management for non-acute Hospital Operations.
• Initiate and implement operational activities to deliver best patient experience and outcomes with cost efficiency.
• Ensure compliance with Health and Safety legislation.
• Coordinate across streams to align and optimise the Hospital within CHG’s operating context.
• Support Group initiatives to strengthen funder relations and service provider status with funders.
• Collaborate with senior leaders in recruitment of Clinicians and Allied workers.

Skills

People management

Budgeting

Change management

Stakeholder management

Education

Bachelor’s Degree (Business or Healthcare)

MBA

Job description

To establish and manage a world class CHG Hospital (Acute/Non-Acute & Wellness). This role is accountable for the implementation, management and monitoring of Hospital Operations for the Group, ensuring quality patient care and management. The incumbent manages a team of specialists and the scope of this role spans across the Hospital and interfaces with Head Office.

Minimum Requirements

• Bachelor’s Degree (Business or Healthcare).
• Master’s in Business Administration (MBA) will be an added advantage.
• 5-7 years within Hospital or Hospitality Management experience.
• 3 years’ people management experience.

Minimum Work Experience

• Lead strategic direction setting and planning for the Hospital area in alignment to the CHG’s vision and mission.
• Develop the non - acute Hospital’s standards based on global and local best practices to achieve operational excellence and quality
• Set goals and standards for the non - acute Hospital to support the business plans.
• Plan and utilise the available skills and equipment sets for maximum effectiveness and productivity.
• Support and guide relevant workstreams [i.e., Nursing, Patient Experience] to achieve operational success.
• Drive continuous improvement and identify and manage operational risks.
• Maintain quality patient care delivery standards through suitably qualified and registered professionals.
• Manage communication, service providers, projects (where applicable), budgets, resourcing, roll-out and change management as relating to non - acute Hospital Operations.
• Initiate and implement operational activities of the business unit aimed at delivering best patient experience, best outcomes, with cost efficiency.
• Ensure compliance to all relevant legislation applicable to Health and Safety.
• Streamline the non - acute Hospital and drive alignment, collaboration and synergy between the various stream lead and healthcare professionals to provide healthcare services.
• Take a strategic view of the value chain to ensure the non - acute Hospital is optimally integrated and optimised within CHG’s operating context.
• Support and drive Group initiatives to strengthen funder relations and continuously work towards designated service provider status with funders.
• Collaborate with Chief Operations Officer, Chief Marketing Officer and Chief Medical Officer in the recruitment of Clinicians and Allied workers across all medical disciplines.
• Enable and support contractors to deliver.
• Management of the Hospital’s Marketing and Patient Experience Strategy.
• Co-create functional strategies and lead and manage the disciplines in portfolio.