Night Supervisor

Arwyp; Kempton Park; On-site; ZAR 360,000 - 520,000; Full time

Job summary

Arwyp Hospital invites applications for a Night Supervisor to oversee hospital operations during night shifts, ensuring safe, efficient patient care and service continuity. The role coordinates staffing, resources and adherence to policies while supporting clinical and non-clinical departments.

The successful candidate will have a nursing qualification, several years of clinical and leadership experience, and a proven ability to manage emergencies and after-hours workflows with professionalism

Qualifications

• Minimum 5 years of clinical nursing experience.
• Minimum 2 years of supervisory or nursing management experience.
• Experience in a private hospital environment is advantageous.

Responsibilities

• Night Operations Management
• Patient Care and Service Delivery Oversight
• Emergency and Incident Management
• Communication and Escalation
• Quality Assurance and Compliance
• Monitor hospital safety, security and access-control arrangements during the night shift
• Facilities, Equipment and Resource Management
• Patient Complaints and Stakeholder Relations
• Reporting and Administrative Management
• Living the Company Values, Leadership and Soft Skills

Skills

Leadership

Communication

Interpersonal skills

Customer service

Teamwork

Education

Nursing degree or diploma

Hospital Administration/Healthcare Management degree

Tools

MS Office

Outlook

Teams

Job description

Post Summary:

The Night Supervisor is responsible for overseeing and coordinating the smooth, safe and efficient operation of the hospital during night shifts. The role ensures continuity of patient care, effective staffing and resource utilization, adherence to hospital policies and procedures, and compliance with clinical, operational, safety and quality standards. The Night Supervisor serves as the first point of escalation for after-hours operational challenges, supporting nursing and non-clinical departments to maintain high standards of patient care, service delivery and patient satisfaction.

Key Responsibilities:

• Night Operations Management
• Patient Care and Service Delivery Oversight
• Emergency and Incident Management
• Communication and Escalation
• Quality Assurance and Compliance
• Monitor hospital safety, security and access-control arrangements during the night shift.
• Facilities, Equipment and Resource Management
• Patient Complaints and Stakeholder Relations
• Reporting and Administrative Management
• Living the Company Values, Leadership and Soft Skills

Minimum Requirements

Education:

• Relevant Nursing degree/diploma.
• Diploma or degree in Hospital Administration, Healthcare Management, Business Management, Nursing Administration and critical care or a related field would be advantageous.
• Computer Skills (MS Office, Outlook, Teams

Experience:

• Minimum of 5 years' relevant clinical nursing experience.
• Minimum of 2 years' supervisory or nursing management experience.
• Previous experience in a private hospital environment will be advantageous.

Key competencies and characteristics

The successful candidate should:

• Have a strong understanding of hospital workflows, after-hours procedures and interdepartmental dependencies.
• Be well organized, adaptable, resilient, creative and trustworthy.
• Demonstrate a pleasant, professional and approachable disposition.
• Be able to work independently and make sound, accountable decisions within delegated authority.
• Demonstrate strong communication, leadership and interpersonal skills.
• Have a strong commitment to delivering outstanding customer service.
• Remain calm, decisive and effective when managing emergencies and critical incidents.
• Demonstrate sound conflict-management skills and the ability to address workplace disagreements and patient-related concerns professionally.
• Be able to function effectively under pressure while maintaining professionalism and composure.
• Demonstrate a strong commitment to teamwork, quality care and patient satisfaction.