Key Performance Areas
- Strategy Execution
- Define and execute the hospital’s strategy, aligned to Group vision and regional healthcare priorities.
- Drive operational excellence and embed a high-performance culture through stakeholder alignment.
- Integrate clinical, operational and commercial functions across teams and organisational layers.
- Ensure strategic objectives translate into measurable operational outcomes.
- Strategic Input, Innovation and Enablement
- Translate Group vision into clear strategic objectives for Klerksdorp complex of hospitals.
- Identify growth opportunities including new services, partnerships and market expansion.
- Provide strategic input into Group initiatives and capital allocation decisions.
- Display strong understanding of key risks and opportunities impacting business sustainability.
- Develop and enhance frameworks, policies and procedures to ensure consistent operational execution.
- Financial Management and Commercial Performance
- Assume full accountability for hospital P&L performance.
- Drive revenue growth, cost containment and margin optimisation.
- Oversee budgeting, forecasting and financial controls.
- Monitor key financial metrics including EBITDA, revenue mix, overheads, working capital, activity metrics and Return on Invested Capital (ROIC).
- Ensure robust procurement and supply chain oversight to drive efficiencies.
- Data-driven analytical focus to key decisions and strategic direction.
- Clinical Governance and Quality Management
- Champion clinical excellence and patient safety.
- Ensure effective implementation of clinical governance frameworks.
- Oversee hospital committees including Quality, Ethics, Infection Control and Risk.
- Monitor and review clinical indicators and drive continuous improvement initiatives.
- Maintain and expand accreditation standards and ensure alignment with industry best practice.
- Compliance to internal and external quality audit requirements including those critical to licensing authorities in country.
- Internal and External Stakeholder Engagement
- Build strong relationships with doctors, specialists and healthcare professionals.
- Maintain effective engagement with regulators, funders and industry bodies with the objective to align and deliver value to all stakeholders.
- Represent the complex of hospitals at relevant internal and external forums.
- Foster collaborative relationships with Group leadership and hospital management teams.
- Promote the hospital brand within the community and healthcare sector.
- Regulatory, Compliance and Risk Management
- Ensure adherence to healthcare regulations and licensing requirements.
- Implement risk management, governance and compliance policies.
- Oversee internal and external audit processes.
- Proactively identify operational, clinical, financial and reputational risks and implement mitigation strategies.
- Corporate Governance compliance and accountability.
- Resourcing, Talent Management and Leadership
- Lead by example in driving organisational values and culture.
- Take full responsibility for performance management of direct reports.
- Oversee recruitment, development, succession planning and transformation/localisation initiatives.
- Define performance contracts and monitor achievement of agreed objectives.
- Build leadership capability within the hospital management team.
- Employee retention is a critical focus.
- Employee wellness focus towards an employer of choice strategy in country.
Minimum Required Education
- Relevant tertiary qualification in Healthcare Management, Business Administration, Finance or related field.
- Postgraduate qualification (MBA or equivalent) will be advantageous.
Inherent Requirements
- Minimum 8–10 years’ senior management experience within the private healthcare sector.
- Previous Hospital CEO or General Manager experience preferred.
- Demonstrated strong business, commercial and financial acumen.
- Proven track record in managing complex healthcare operations.
- Strong understanding of clinical governance, regulatory frameworks and healthcare compliance.
- Experience working within a listed or group healthcare environment advantageous.
- Knowledge of hospital information systems and ERP platforms advantageous.
- Excellent stakeholder engagement and relationship management capability.