Head of Luxury Spa & Wellness

HotelJobs; South Africa; On-site; ZAR 600,000 - 900,000; Full time

Job summary

HotelJobs is seeking a Spa & Wellness Manager to lead the luxury wellness offering across our properties in South Africa. You will shape strategy, design bespoke wellness journeys, and ensure exceptional guest experiences while driving commercial performance.

Join a team that values innovation, sustainability, and excellence in service. You will mentor a high calibre wellness team, manage operations, budgets, and implementation of wellness programmes that differentiate the guest journey.

Qualifications

• Diploma or Degree in Spa Management, Wellness Management, Hospitality Management, or related field.
• Recognised Spa Therapy qualification.
• Minimum 5 years' experience in spa or wellness management within a luxury hospitality environment.
• Proven leadership and team development experience.
• Strong commercial acumen and budget management skills.
• Excellent interpersonal, communication, and guest engagement skills.
• Experience in designing and implementing wellness programmes and guest wellbeing initiatives.
• Sound knowledge of health, safety, hygiene, and wellness industry standards.
• Passion for wellness, innovation, luxury hospitality, and exceptional guest experiences.

Responsibilities

• Lead development and evolution of the wellness offering.
• Collaborate across departments to integrate wellness into the guest journey.
• Manage day-to-day spa and wellness operations to high standards.
• Lead and develop the wellness team.
• Drive wellness revenue via treatments, programmes, and experiences.
• Monitor safety, hygiene, and regulatory compliance.
• Prepare annual departmental budgets.
• Promote sustainability and guest wellbeing.

Skills

Spa/wellness management

Leadership

Budget management

Guest engagement

Wellness programming

Communication

Education

Diploma or Degree in Spa Management/Wellness Management/Hospitality Management

Recognised Spa Therapy qualification

Job description

HotelJobs is seeking a Spa & Wellness Manager to lead the luxury wellness offering across our properties in South Africa. You will shape strategy, design bespoke wellness journeys, and ensure exceptional guest experiences while driving commercial performance.

Join a team that values innovation, sustainability, and excellence in service. You will mentor a high calibre wellness team, manage operations, budgets, and implementation of wellness programmes that differentiate the guest journey.