Head of Luxury Spa & Wellness

Placements24; Stellenbosch; Hybrid; ZAR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Discounts on spa treatments

Hybrid work arrangement

Job summary

Placements24 is seeking an experienced Spa and Wellness Director for a luxury hotel in Paarl, Western Cape. You will lead all spa operations, drive guest satisfaction, and oversee revenue through services and retail while maintaining top standards of care.

The role requires strategic leadership, strong knowledge of spa therapies, and a passion for holistic wellbeing. A hybrid work arrangement is offered in Paarl, Western Cape.

Responsibilities

• Oversee all spa and wellness operations, including treatment scheduling, retail, and facility maintenance.
• Develop and implement innovative spa and wellness programs, treatment protocols, and retail offerings.
• Manage spa staff, including therapists, receptionists, and fitness instructors, providing training and performance management.
• Ensure the highest standards of guest service and satisfaction are consistently delivered.
• Source and manage relationships with spa product and equipment suppliers.

Job description

Placements24 is seeking an experienced Spa and Wellness Director for a luxury hotel in Paarl, Western Cape. You will lead all spa operations, drive guest satisfaction, and oversee revenue through services and retail while maintaining top standards of care.

The role requires strategic leadership, strong knowledge of spa therapies, and a passion for holistic wellbeing. A hybrid work arrangement is offered in Paarl, Western Cape.