Head of Global Employee Onboarding & Success

WatersEdge Solutions; Johannesburg; Hybrid; ZAR 60,000 - 90,000; Full time

Benefits offered by this job

Competitive market-related salary

Share incentive scheme

Generous leave policy

Hybrid working model

Team lunches and healthy snacks

Job summary

WatersEdge Solutions is seeking a Lead, Employee Success in Johannesburg. In this leadership role, you will manage a team responsible for onboarding employees through an Employer of Record model, focusing on operational excellence and stakeholder collaboration.

The ideal candidate will have a track record of developing teams and enhancing the onboarding experience. You will enjoy a hybrid work model, competitive salary, and the opportunity to lead a critical function in a global organization.

Qualifications

• 2+ years of people management experience.
• Managing teams of 5+ direct reports.
• Strong background in customer service and onboarding.

Responsibilities

• Lead and mentor a team of onboarding specialists.
• Design and optimise onboarding workflows.
• Ensure compliance with global regulatory requirements.

Skills

People management experience

Customer service expertise

Process improvement

Stakeholder management

Data-driven analysis

Tools

Salesforce

Job description

WatersEdge Solutions is seeking a Lead, Employee Success in Johannesburg. In this leadership role, you will manage a team responsible for onboarding employees through an Employer of Record model, focusing on operational excellence and stakeholder collaboration.

The ideal candidate will have a track record of developing teams and enhancing the onboarding experience. You will enjoy a hybrid work model, competitive salary, and the opportunity to lead a critical function in a global organization.