Global Client Services Lead - Logistics & Compliance

WatersEdge Solutions; Johannesburg; Hybrid; ZAR 279,000 - 390,600; Full time

Benefits offered by this job

Career growth within a global organization

Hybrid working model

Strong learning opportunities

Job summary

WatersEdge Solutions is searching for a Client Services Manager based in Johannesburg to manage a portfolio of global clients in a hybrid working model. The ideal candidate will ensure that shipments meet compliance regulations while maintaining high levels of client satisfaction. With more than 2 years in a client-facing role and a degree in a relevant field, you will be instrumental in building strong client relationships and effectively managing operational priorities. Opportunities for growth and exposure to international trade await.

Qualifications

• 2–3 years of experience in a compliance, operations, or client-facing role.
• Strong academic track record (transcripts required).
• Exceptional attention to detail and accuracy.
• Ability to work under pressure and manage competing priorities.

Responsibilities

• Ensure all client shipments meet import and export regulations.
• Act as the primary operational point of contact for client queries.
• Maintain accuracy of customs documentation and compliance paperwork.
• Identify and resolve operational or service issues.

Skills

Client relationship management

Attention to detail

Problem-solving ability

Strong communication skills

Education

Degree in Commerce, Law, or a related field

Job description

WatersEdge Solutions is searching for a Client Services Manager based in Johannesburg to manage a portfolio of global clients in a hybrid working model. The ideal candidate will ensure that shipments meet compliance regulations while maintaining high levels of client satisfaction. With more than 2 years in a client-facing role and a degree in a relevant field, you will be instrumental in building strong client relationships and effectively managing operational priorities. Opportunities for growth and exposure to international trade await.