Head of Food & Beverage Operations

Placements24; Mtubatuba Local Municipality; Hybride; ZAR 1 900 000 - 3 400 000; Plein temps

Avantages offerts par ce poste

Medical aid

Life insurance

Retirement benefits

Travel allowances

Discounts on stays

International development机会

Résumé du poste

Placements24 in KwaZulu-Natal invites an experienced Head of Food & Beverage Operations to lead culinary and beverage offerings across multiple properties, including a flagship resort in Richards Bay. The role demands strategic vision, operational excellence, and a track record of enhancing guest satisfaction.

You will manage budgets, mentor F&B leaders, drive innovative menus, ensure compliance, and partner with marketing for promotions, with a hybrid work setup and scope across a coastal

Qualifications

• 10+ years in F&B management with at least 5 years in senior leadership.
• Proven track record in profitability, budgeting, and cost control.
• Strong leadership, communication, and interpersonal skills.
• Deep knowledge of culinary trends, wine, and modern service techniques.
• Experience with large-scale banqueting is essential.
• Degree in Hospitality Management or related business field preferred.

Responsabilités

• Develop and implement F&B strategies across multiple properties.
• Oversee restaurant, bar, banqueting, and room service operations.
• Manage budgets to ensure profitability and revenue generation.
• Lead, mentor, and develop F&B managers and teams across properties.
• Ensure high standards of food quality, presentation, and service.
• Drive innovative menus and beverage programs.
• Conduct financial reviews, sales analyses, and reporting.
• Ensure health, safety, sanitation, and licensing compliance.
• Collaborate with marketing on promotions and events.
• Source suppliers and optimize cost-effectiveness.

Connaissances

Leadership

Strategic planning

Financial management

Communication

Problem solving

Supplier relations

Formation

Hospitality Management degree

Outils

F&B management software

Reporting tools

Description du poste

About the Role

Our client, a prominent hotel group with a significant presence in the tourism sector, is seeking a highly experienced and strategic Head of Food & Beverage Operations to oversee their diverse culinary and beverage offerings across multiple properties, including their flagship resort in Richards Bay, KwaZulu-Natal. This senior leadership role requires a visionary individual who can drive innovation, enhance profitability, and maintain the highest standards of quality and service across all F&B outlets. The successful candidate will be responsible for developing and executing F&B strategies, managing budgets, leading cross-functional teams, and ensuring a consistent, exceptional guest experience. This position requires a blend of operational expertise, financial acumen, and strong leadership qualities to excel in the dynamic hospitality landscape of Richards Bay, KwaZulu-Natal.

Key Responsibilities

• Develop and implement comprehensive F&B strategies aligned with the company's overall business objectives.
• Oversee the daily operations of all hotel restaurants, bars, banqueting, and room service departments.
• Manage F&B budgets, ensuring profitability through effective cost control and revenue generation.
• Lead, mentor, and develop F&B managers and their teams across multiple properties.
• Establish and maintain high standards for food quality, presentation, and service delivery.
• Drive innovation in menu development, beverage programs, and service concepts.
• Conduct regular financial reviews, sales analysis, and performance reporting.
• Ensure compliance with all health, safety, sanitation, and liquor licensing regulations.
• Collaborate with marketing teams on promotions and events to enhance F&B visibility and appeal.
• Identify and implement operational efficiencies and best practices throughout the F&B division.
• Foster a culture of exceptional guest service and employee engagement within the F&B department in Richards Bay, KwaZulu-Natal.
• Source and manage relationships with key suppliers to ensure quality and cost-effectiveness.

Requirements

• A minimum of 10 years of progressive experience in Food & Beverage management, with at least 5 years in a senior leadership role overseeing multiple outlets or properties.
• Proven track record in driving profitability, managing complex budgets, and implementing successful F&B strategies.
• Exceptional leadership, communication, and interpersonal skills.
• In-depth knowledge of culinary trends, wine and spirits, and modern service techniques.
• Strong understanding of financial management, P&L statements, and cost control measures.
• Experience with large-scale banqueting and event management is essential.
• A degree in Hospitality Management or a related business field is highly preferred.
• Ability to work effectively in a hybrid environment, balancing on-site management with strategic planning.
• Proficiency in F&B management software and reporting tools.
• Must be legally eligible to work in South Africa and possess excellent problem-solving abilities for challenges in Richards Bay, KwaZulu-Natal.
• A commitment to sustainability and ethical sourcing practices.

Benefits

• A highly competitive executive salary and bonus structure.
• Comprehensive medical aid, life insurance, and retirement benefits.
• Generous travel allowances and potential for international development opportunities.
• Significant discounts on hotel stays and F&B services across the group's portfolio.
• Access to cutting-edge F&B technology and facilities.
• A strategic leadership role with significant impact on a respected hospitality brand in Richards Bay, KwaZulu-Natal.
• Opportunity to shape the future of dining experiences in a key coastal tourism region.