Head of Existing Customer Growth & Analytics

Woolworths Financial Services; Cape Town; On-site; ZAR 900,000 - 1,200,000; Full time

Job summary

Woolworths Financial Services, based in Cape Town, is seeking a Senior Manager for Existing Customer Management. The role involves driving growth, optimizing customer engagement, and collaborating with various business units to enhance analytics capabilities.

The ideal candidate will have significant experience in data analytics within financial services, strong project management skills, and a proven ability to work cross-functionally to achieve strategic targets.

Qualifications

• 4-6 years in a Data & Analytics environment, preferably in Financial Services.
• Experience in Existing Customer Management, especially in Banking/Retail.
• Advanced analytical skills with SAS/SQL, Python, R Studio.

Responsibilities

• Deliver growth targets through customer management and analytics.
• Drive strategies that prioritize customer needs across product lifecycle.
• Collaborate with internal stakeholders to maximize value.

Skills

Data Analysis

Customer Management

Project Management

Stakeholder Engagement

Team Coordination

Education

Undergraduate Qualification in Finance, Statistics/Mathematics, Economics, Marketing, Engineering

Tools

SAS

SQL

Python

R Studio

Job description

Woolworths Financial Services, based in Cape Town, is seeking a Senior Manager for Existing Customer Management. The role involves driving growth, optimizing customer engagement, and collaborating with various business units to enhance analytics capabilities.

The ideal candidate will have significant experience in data analytics within financial services, strong project management skills, and a proven ability to work cross-functionally to achieve strategic targets.