Senior Marketing Specialist - Campaign Management
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Cape Town, Western Cape, South Africa 1 week ago
Driving Organisational Success through Talent
Main Purpose
To plan, develop, execute, and manage high-quality, cost-effective marketing projects and communications for Woolworths Financial Services (WFS). Continually seek to improve the efficiency and effectiveness of WFS Marketing. Ensure a consistent approach to the implementation of the marketing campaigns across WFS.
Key Responsibilities
Marketing Project Development and Management
- Develop effective marketing communications in achieving their marketing objectives.
- Plan and execute marketing campaigns that align with business and project objectives, utilizing DM channels such Email, SMS, & In App, using associated tools (like Salesforce Marketing Cloud).
- Analytics & Reporting: Monitor and analyse KPIs to measure campaign performance, identify trends, and provide actionable insights for optimisation and improvement.
- Stay Updated: Stay abreast of industry trends, best practices, and emerging technologies in digital marketing, and proactively recommend innovative strategies to drive business growth.
- Develop and execute marketing journeys, messaging, creative execution for projects and other marketing campaigns.
- Seek continual improvement in marketing communication quality by ensuring campaigns are regularly reviewed and learning implemented.
- Work with rest of business and marketing team to develop and execute campaigns.
- Project mange the campaign execution and project updates to achieve performance.
Campaign Governance
- Project Management: Develop and manage campaign timelines, ensuring that all tasks are completed on schedule and within budget.
- Ensuring marketing communications are product aligned, message on brand, and adhere to all regulatory & budgetary requirements & considerations.
- Effective allocation, monitoring, and control of the campaign budget.
- Manage the impact of all communication messages to the entire customer base – awareness of reputational risk.
Relationship and Stakeholder Management
- Develop relationships with key colleagues and stakeholders across Woolworths, WFS and other business units to ensure customer focus and campaigns that meet business requirements.
Continuous Improvement and Synergies
- Build campaign expertise that can be applied across WFS products.
- Work with colleagues across Marketing (and other business units) to integrate and align communications plans and key messages.
- Manage supplier relationships in accordance with SLA's.
- Ensure quality and cost effectiveness.
Key Competencies
Technical Competencies
- Advertising and Marketing
- Direct Marketing and Campaign Management and associated tools (like Salesforce Marketing Cloud)
- SA Marketing Environment (Regulatory, Best Practice)
Qualifications
Experience Required
- 5+ years’ experience in developing and delivering world class marketing communications campaigns, Direct Marketing and Campaign Management and associated tools (like Salesforce Marketing Cloud).
Additional Requirements
- Detailed knowledge and experience of Direct Marketing and Campaign Management across multiple routes to market.
- Strong communication skills, written and verbal.
- Evidence of managing internal and external partnership agencies.
Employment Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Marketing and Management
Industries: Financial Services and Retail
Equal Employment Opportunity Statement
Woolworths Financial Services is a proud South African brand, who is committed to transformation. Meeting our employment equity goals will be taken into account in our recruitment decisions.