Head of Digital Transformation

Placements24; East London; Hybrid; ZAR 1,200,000 - 2,400,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Home office stipend

Executive coaching

Job summary

Placements24 is seeking a visionary Head of Digital Transformation to drive our client's digital strategy in a fully remote role. You will lead technology, process, and culture initiatives across regions, including East London and the Eastern Cape, to accelerate customer impact and competitiveness.

Reporting to executive leadership, you will shape roadmaps, manage large-scale programs, and foster cross-functional collaboration, agile delivery, and data-driven decision making in a dynamic

Qualifications

• Master's degree in a relevant field
• 10+ years in digital strategy or leadership roles
• Proven track record leading digital initiatives
• Experience in Retail/Services is desirable
• Ability to lead remote teams and manage large programs

Responsibilities

• Develop and execute a comprehensive digital transformation strategy across regions
• Lead cross-functional teams in implementing digital technologies across units
• Identify opportunities to leverage digital channels for customer experience and revenue
• Drive culture change to foster innovation and adoption of digital practices
• Oversee selection and rollout of new platforms and tools; manage KPIs and budgets

Skills

Digital strategy

Change management

Leadership

Stakeholder management

Agile methodologies

Technology trend awareness

Remote work

Education

Master's degree in Business Administration or IT

Job description

About the Role

Our client, a forward-thinking organization in the (Retail/Services) sector, is seeking an innovative and experienced Head of Digital Transformation . This role, while remote, will be instrumental in driving the company's digital strategy and execution, fundamentally reshaping how our client interacts with customers and operates internally. The Head of Digital Transformation will lead initiatives across technology, processes, and culture to embrace digital innovation and enhance competitive advantage. This is a strategic leadership position with broad impact, influencing operations and customer engagement across all regions, including those served by our East London, Eastern Cape presence.

Key Responsibilities

• Develop and execute a comprehensive digital transformation strategy for the organization.
• Lead cross-functional teams in the implementation of digital technologies and solutions across various business units.
• Identify opportunities for leveraging digital channels to improve customer experience, operational efficiency, and revenue generation.
• Drive cultural change initiatives to foster a mindset of innovation and digital adoption throughout the organization.
• Oversee the selection and implementation of new digital platforms and tools.
• Establish key performance indicators (KPIs) to measure the success of digital transformation initiatives.
• Manage project timelines, budgets, and resources effectively for all digital transformation projects.
• Stay abreast of emerging digital trends, technologies, and best practices to inform strategic decisions.
• Collaborate with senior leadership to ensure alignment of digital strategy with overall business goals.

Requirements

• Master's degree in Business Administration, Information Technology, or a related field.
• 10+ years of experience in digital strategy, transformation, or a related leadership role, with a proven track record of successful digital initiatives.
• Strong understanding of emerging technologies, digital marketing, customer experience design, and agile methodologies.
• Demonstrated ability to lead complex change management initiatives and drive cultural shifts.
• Exceptional strategic thinking, problem-solving, and analytical skills.
• Excellent leadership, communication, and stakeholder management abilities.
• Experience in the (Retail/Services) sector is highly desirable.
• Proven ability to manage large-scale technology and business transformation projects.
• Must be comfortable operating effectively in a fully remote capacity.

Benefits

Our client offers a highly competitive remuneration package, with an annual salary of R , commensurate with experience and qualifications. This remote position includes comprehensive health insurance, a retirement savings plan, and generous paid time off. A stipend for home office setup and ongoing professional development, including executive coaching and relevant training programs, are also provided. This is a unique opportunity to lead significant digital evolution for a growing company, impacting areas such as East London , and shaping its future in the digital landscape.