Head of Digital Finance UX

Apex group; Cape Town; On-site; ZAR 900,000 - 1,500,000; Full time

Job summary

Apex Group is seeking a Digital Finance User Experience (UX) Manager in Cape Town to lead end-to-end UX across finance platforms. You will shape user journeys for planning, reporting, accounting and forecasting, partnering with Product Owners and Technology teams to translate complex requirements into intuitive solutions.

You'll drive usability, conduct user research, establish UX standards, support UAT and change management, and monitor adoption metrics to continuously improve the digital

Qualifications

• 5+ years' experience in UX, Digital Transformation, Product Design, Business Analysis, or Finance Transformation.

Responsibilities

• Design and improve user journeys across finance processes including planning, reporting, accounting, and forecasting.
• Conduct user research, gather feedback, and identify opportunities to simplify processes and improve usability.
• Partner with Product Owners and Technology teams to translate business requirements into user-centric solutions.
• Develop wireframes, process maps, and experience recommendations for finance platforms.
• Support user acceptance testing (UAT), training, and change management activities.
• Monitor system adoption, user satisfaction, and experience metrics, driving continuous improvements.
• Establish UX standards and best practices across digital finance products.

Skills

UX

Design Thinking

Agile

Change Management

Stakeholder management

Facilitation

Problem-solving

Finance domain knowledge

Communication

Education

Bachelor's degree in business, Finance, Information Systems, UX Design, or related discipline

Tools

SAP

Oracle

Workday

Anaplan

OneStream

Figma

Adobe XD

Job description

Apex Group is seeking a Digital Finance User Experience (UX) Manager in Cape Town to lead end-to-end UX across finance platforms. You will shape user journeys for planning, reporting, accounting and forecasting, partnering with Product Owners and Technology teams to translate complex requirements into intuitive solutions.

You'll drive usability, conduct user research, establish UX standards, support UAT and change management, and monitor adoption metrics to continuously improve the digital