Head of Catering Operations

Placements24; Mossel Bay; Híbrido; ZAR 900 000 - 1 500 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Performance-based bonuses

Executive benefits

Career growth opportunities

Resumo da oferta

Placements24 is seeking a Head of Catering Operations for Mossel Bay, Western Cape. This senior role focuses on strategic planning, execution, and continuous improvement across high-volume catering services.

The candidate will drive profitability, lead multiple operational teams, and ensure quality and compliance with health, safety, and food hygiene standards. A relevant degree and extensive leadership experience are highly valued.

Qualificações

• Minimum 7–10 years in catering or hospitality operations management, 3–5 years in a senior leadership role.
• Strong financial acumen with budget management, P&L responsibility, and cost control strategies.
• Proven leadership, team-building, and motivational skills.

Responsabilidades

• Develop and implement strategic operational plans to enhance efficiency, quality, and profitability.
• Oversee daily catering operations including menu planning, food production, logistics, and client service delivery.
• Lead and develop a team of catering managers, supervisors, and staff; establish KPIs and monitor performance against targets.
• Manage supplier relationships, negotiate contracts, and ensure procurement of quality ingredients.

Conhecimentos

Leadership

Budgeting

P&L management

Supplier management

Health & safety

Operations management

Formação académica

Bachelor's degree in Hospitality Management or Business Administration

Descrição da oferta de emprego

About the Role

Our client, a dynamic and rapidly expanding catering company serving the Mossel Bay, Western Cape region and beyond, is seeking an experienced and visionary Head of Catering Operations. This senior leadership role is responsible for the strategic planning, execution, and continuous improvement of all catering operations. The ideal candidate will possess extensive experience in managing high-volume catering services, a strong understanding of financial management, and exceptional leadership capabilities. You will oversee multiple operational teams, ensuring efficiency, quality, and profitability across all service delivery channels. This position requires a hands‑on leader who can drive operational excellence, innovate service delivery, and contribute significantly to the company's growth and success. A passion for delivering outstanding client experiences and a commitment to maintaining the highest industry standards are essential.

Key Responsibilities

Develop and implement strategic operational plans to enhance efficiency, quality, and profitability across all catering services. Oversee and manage daily catering operations, including menu planning, food production, logistics, and client service delivery. Lead, mentor, and develop a team of catering managers, supervisors, and operational staff. Establish and maintain key performance indicators (KPIs) for all operational areas and monitor performance against targets. Manage operational budgets, control costs, and ensure adherence to financial targets. Implement and enforce rigorous health, safety, and sanitation protocols across all kitchen and service environments. Drive innovation in service delivery, exploring new technologies and methodologies to improve customer experience and operational efficiency. Manage supplier relationships, negotiate contracts, and ensure the procurement of high-quality ingredients and supplies. Collaborate with sales and marketing teams to ensure seamless integration of operational capabilities with business development initiatives. Conduct regular performance reviews and provide constructive feedback to team members. Resolve complex operational issues and customer complaints effectively and efficiently.

Requirements

Minimum of 7‑10 years of progressive experience in catering or hospitality operations management, with at least 3‑5 years in a senior leadership role. Proven track record of successfully managing large‑scale catering operations and driving operational improvements. Strong financial acumen, including budget management, P&L responsibility, and cost control strategies. Exceptional leadership, team‑building, and motivational skills. In‑depth knowledge of food and beverage management, event planning, and logistics. Comprehensive understanding of health, safety, and food hygiene regulations. Excellent problem‑solving, decision‑making, and strategic thinking abilities. Strong negotiation and supplier management skills. Proficiency in relevant operational software and management systems. A degree in Hospitality Management, Business Administration, or a related field is highly desirable.

Benefits

This senior leadership role offers a highly competitive salary package, including performance‑based bonuses and comprehensive executive benefits. Our client provides significant opportunities for professional growth and career advancement within a thriving business located in the scenic Mossel Bay . You will enjoy a challenging yet rewarding role with a supportive senior management team and the chance to shape the future of a leading catering operation in the Western Cape.