Half-day Office and Operations Coordinator

RecruitMyMom; Cape Town; On-site; ZAR 67,000 - 112,000; Part time

Job summary

A jewellery studio founder and designer is seeking a meticulous and systems-minded Office & Operations Assistant to serve as their central operational backbone. This hands-on role is ideal for someone highly organised and tech-savvy in a high-end, precision-oriented environment.

Responsibilities include workflow logistics, digital systems oversight, client and studio communication, and data/financial administration.

Qualifications

• Diploma or Degree in Business Administration, Finance, Logistics, or related field.
• 3–5 years experience in operations, administration or office support.
• Proficiency with Xero, MS 365, Google Workspace and e-commerce back ends.
• Based in Cape Town, on-site in Tamboerskloof.
• Part-time/half-day schedule with flexibility.

Responsibilities

• Workflow & Production Logistics: monitor lead times, liaise with artisans, manage inventory and courier dispatches.
• Digital Systems & Website Oversight: coordinate with developers, upload media, monitor e-commerce accuracy, assist newsletters.
• Client & Studio Communication: act as front line contact, maintain refined tone for luxury brand, manage office and supplies.
• Data & Financial Administration: build costing models, prepare invoices, manage deposits and pricing records.
• Training/job shadow will be provided.

Skills

Organizational skills

Attention to detail

Problem-solving

Calm under pressure

Tech-savvy

Education

Diploma or Degree in Business Administration/Finance/Logistics

Tools

Xero Accounting

Microsoft 365

Google Workspace

E-commerce back ends

Job description

Half-day Office and Operations Coordinator

Tamboerskloof, Cape Town, South Africa

• State/Province Western Cape
• Country South Africa

Job Description

A jewellery studio founder and designer is seeking a meticulous and systems-minded Office & Operations Assistant to serve as their central operational backbone.

This hands-on role is ideal for someone highly organised and tech-savvy. You love detail, accuracy and thrive in a high-end, precision-oriented environment.

Key Responsibilities

Workflow & Production Logistics: Monitor production lead times and liaise with external artisans, casters, setters, and gemstone merchants. Conduct regular physical stocktakes, manage inventory, and coordinate local and international door-to-door courier dispatches.

Digital Systems & Website Oversight: Coordinate with web developers, upload new digital media, monitor e-commerce accuracy, assist with client newsletters, and oversee online booking systems.

Client & Studio Communication: Serve as the first point of contact for customer and supplier inquiries, maintaining a refined tone suited to a luxury brand. Oversee daily office administration and studio supplies.

Data & Financial Administration: Build and maintain Excel-based costing models incorporating precious metal weights, labour, and gemstones. Prepare pro-forma and tax invoices in Xero, manage deposits, and maintain strict pricing and financial records.

Training/job shadow will be provided.

Requirements

Experience: 3 to 5 years of experience in an operations, administration, or office support role, preferably within luxury goods, retail, or a boutique studio environment. Jewellery industry experience is not an essential requirement.

Tech Savvy: Strong working knowledge of Xero Accounting, Microsoft 365, Google Workspace, and e-commerce back ends.

Key Traits: High numerical accuracy, exceptional attention to detail, proactive problem-solving skills, and a calm demeanour under pressure.

Education: Diploma or Degree in Business Administration, Finance, Logistics, or a related field (advantageous).

Location: Must be based in Cape Town with reliable transport. Role is based in Tamboerskloof and is on-site.

• Part-time/Half-day opportunity (with flexibility to be discussed upfront)
  
• 9:30 am to 1:30 pm or 9:00 am to 1:00 pm
  
• Work in a professional and high-end environment