Guest House & Villa Gm

HotelJobs; Franschhoek; On-site; ZAR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Competitive salary and benefits

Job summary

HotelJobs is seeking a General Manager for a prestigious 5-star luxury guesthouse & Villas in Franschhoek to lead daily operations and mentor a dedicated hospitality team. You will drive exceptional guest experiences, set service standards, oversee budgeting and revenue management, and maintain a warm, welcoming atmosphere while staying ahead of hospitality trends.

This is a hands-on leadership role requiring a professional, guest-focused approach and coordination across Front Office,

Qualifications

• Proven experience in hotel or luxury guesthouse management.
• Strong leadership and interpersonal skills.
• Excellent organisational and problem-solving abilities.
• Passion for luxury hospitality and service excellence.
• Knowledge of hospitality software and current industry trends.

Responsibilities

• Lead and inspire a dedicated hospitality team.
• Oversee daily operations across Front Office, Housekeeping & Dining.
• Drive exceptional guest experiences and service standards.
• Develop strategies to enhance guest satisfaction and loyalty.
• Oversee budgeting, financial planning and revenue management.
• Maintain a warm, welcoming and luxurious environment.

Skills

Hotel management

Leadership

Guest experience

Budgeting & revenue management

Staff development

Tools

Hospitality software

Job description

GENERAL MANAGER | FRANSCHHOEK

Lead an exceptional 5-star guest experience in one of the Cape Winelands’ most beautiful destinations. A prestigious 5-star luxury guesthouse & Villas in Franschhoek is looking for an experienced and dynamic General Manager to lead the operation and inspire a dedicated team. This is an exciting opportunity for a hospitality professional who is passionate about luxury service, people leadership and operational excellence.

THE OPPORTUNITY

• Lead and inspire a dedicated hospitality team
• Oversee daily operations across Front Office, Housekeeping & Dining
• Drive exceptional guest experiences and service standards
• Develop strategies to enhance guest satisfaction and loyalty
• Oversee budgeting, financial planning and revenue management
• Maintain a warm, welcoming and luxurious environment
• Stay ahead of hospitality trends and continually raise standards

WHAT WE’RE LOOKING FOR

• Proven experience in hotel or luxury guesthouse management
• Strong leadership and interpersonal skills
• Excellent organisational and problem-solving abilities
• Passion for luxury hospitality and service excellence
• Knowledge of hospitality software and current industry trends
• A hands-on, professional and guest-focused approach

WHAT’S ON OFFER

A competitive salary & benefits package ; together with the opportunity to lead a prestigious establishment in the heart of Franschhoek. If you’re an experienced hospitality leader ready to make your mark in a truly beautiful environment ; we’d love to hear from you.