Kendrick Recruitment is seeking an experienced and service-driven Food and Beverage Manager for an exceptional opportunity at a prestigious 5-star boutique hotel in Franschhoek, Western Cape. This role is ideally suited to a hospitality professional with a strong background in luxury food and beverage operations, excellent leadership skills and a passion for delivering outstanding guest experiences.
Position:
Food and Beverage Manager
Salary:
R35,000 – R45,000 per month, depending on experience
Key responsibilities:
- Oversee the daily operations of all food and beverage outlets, ensuring exceptional service standards and a seamless guest experience.
- Lead, motivate and develop the food and beverage team, maintaining high levels of professionalism, efficiency and service excellence.
- Ensure that all food and beverage offerings meet the expectations of a luxury hospitality environment.
- Monitor operational costs, stock control, purchasing and inventory management to maintain profitability.
- Manage budgets, revenue targets and departmental expenses, implementing strategies to improve financial performance.
- Work closely with the kitchen, front office and other departments to ensure smooth operations and effective communication.
- Maintain high standards of hygiene, cleanliness, presentation and compliance with relevant health and safety regulations.
- Handle guest feedback and resolve complaints professionally, ensuring guest satisfaction and loyalty.
- Assist with menu planning, beverage selection, promotions and the development of creative dining experiences.
- Conduct staff training and performance management to encourage continuous improvement and consistent service delivery.
Requirements:
- Previous experience in a Food and Beverage Manager or senior food and beverage leadership role within a 5-star hotel, luxury boutique property or fine-dining environment.
- Strong knowledge of food and beverage operations, service standards, stock control and cost management.
- Proven leadership abilities, with the confidence to manage, motivate and develop a diverse team.
- Excellent communication, organisational and interpersonal skills.
- A strong understanding of budgeting, financial reporting and departmental profitability.
- A hands-on approach, with exceptional attention to detail and the ability to perform under pressure.
- A genuine passion for hospitality, guest satisfaction and delivering memorable dining experiences.
- Professional presentation and the ability to maintain the high standards expected within a luxury property.
This is an excellent opportunity for a driven hospitality professional to join an exclusive boutique hotel in the heart of the Cape Winelands and contribute to an outstanding luxury guest experience.