General Manager, Luxury Boutique Hotel (Cape Winelands)

Extraordinary Solutions; South Africa; On-site; ZAR 600,000 - 800,000; Full time

Job summary

Extraordinary Solutions is seeking a General Manager for a luxury boutique hotel in the Cape Winelands. This role is focused on creating heartfelt experiences for guests while leading a dedicated team. You will balance operational excellence with the warm connection that guests seek.

The ideal candidate will have a strong background in hospitality, especially in boutique or luxury environments, and be known for their leadership and emotional intelligence. This opportunity allows you to shape a culture of authentic hospitality and team spirit.

Qualifications

• Experience in hospitality leadership, ideally in luxury settings.
• Strong ability to create memorable guest experiences.
• Proven track record of leading and mentoring teams.

Responsibilities

• Lead the daily operation of the hotel and guest departments.
• Create a warm and inviting guest experience.
• Build relationships with returning and VIP guests.
• Guide and mentor the hotel team.
• Maintain financial discipline and service standards.
• Support revenue performance.
• Work closely with ownership on future direction.

Skills

Leadership

Emotional Intelligence

Commercial Acumen

Guest Relations

Operational Excellence

Job description

Extraordinary Solutions is seeking a General Manager for a luxury boutique hotel in the Cape Winelands. This role is focused on creating heartfelt experiences for guests while leading a dedicated team. You will balance operational excellence with the warm connection that guests seek.

The ideal candidate will have a strong background in hospitality, especially in boutique or luxury environments, and be known for their leadership and emotional intelligence. This opportunity allows you to shape a culture of authentic hospitality and team spirit.