Guest Experience Waiter

Radisson Hotel Group; Umhlanga Rocks; On-site; ZAR 72,000 - 108,000; Full time

Benefits offered by this job

Hotel discounts for you and family

Global benefits for employees

Local country perks and rewards

Job summary

Radisson Hotel Group in Umhlanga Rocks is seeking a Waitress/Waiter to support the Food & Beverage department, delivering service that reflects the brand and ensuring guest satisfaction across all service touchpoints.

The role emphasizes hands-on collaboration with colleagues, adherence to local requirements, and development of skills within a dynamic hotel environment, contributing to memorable moments for guests.

Qualifications

• Experience in a food and beverage service within a hotel environment.
• Qualification in Food & Beverage service or in Hospitality advantageous.
• Pro-active with a hands-on approach.
• Strong communication and listening skills.

Responsibilities

• Support the smooth running of the food & beverage department at the property.
• Deliver high levels of guest service and problem resolution.
• Collaborate with colleagues to maximize guest satisfaction.
• Represent the brand and reflect company culture and values.

Skills

F&B service

Guest service excellence

Communication skills

Team collaboration

Pro-active hands-on

Problem solving

IT skills

Integrity

Adaptability

Education

F&B service qualification

Job description

Radisson Hotel Group in Umhlanga Rocks is seeking a Waitress/Waiter to support the Food & Beverage department, delivering service that reflects the brand and ensuring guest satisfaction across all service touchpoints.

The role emphasizes hands-on collaboration with colleagues, adherence to local requirements, and development of skills within a dynamic hotel environment, contributing to memorable moments for guests.