Guest Experience Receptionist – Accommodation & Meals

Profile Personnel; East London; On-site; ZAR 100,000 - 145,000; Full time

Benefits offered by this job

Accommodation provided

Meals included

Job summary

Profile Personnel is seeking a friendly Office Receptionist to greet guests and manage bookings in a hospitality setting. You will handle calls, emails, and admin tasks while delivering excellent guest service and maintaining smooth daily operations.

Ideal candidates are well-presented, highly organised, and capable of multitasking under pressure. Weekend and public holiday availability is advantageous, with accommodation and meals provided as part of the offer.

Qualifications

• Clear verbal and written communication skills.
• Professional and well-presented appearance.
• Strong organisational and time management abilities.
• Ability to multitask and work under pressure.
• Proficiency with Microsoft Office and email systems.
• High attention to detail and accuracy.
• Strong problem-solving mindset.
• Hospitality or hotel reception experience is a plus.
• Driver's license is advantageous.

Responsibilities

• Welcoming guests and creating a positive first impression.
• Managing bookings and guest enquiries.
• Handling calls, emails, and general reception duties.
• Maintaining accurate guest records and administrative tasks.
• Providing exceptional customer service and smooth day-to-day operations.

Skills

Verbal & written communication

Friendly demeanor

Organisational skills

Multitasking ability

Microsoft Office proficiency

Attention to detail

Problem solving

Hospitality experience (adv)

Driver's license (adv)

Weekend/holiday availability

Tools

Microsoft Office

Email systems

Job description

Profile Personnel is seeking a friendly Office Receptionist to greet guests and manage bookings in a hospitality setting. You will handle calls, emails, and admin tasks while delivering excellent guest service and maintaining smooth daily operations.

Ideal candidates are well-presented, highly organised, and capable of multitasking under pressure. Weekend and public holiday availability is advantageous, with accommodation and meals provided as part of the offer.