Guest Experience Pro - Food & Beverage Service

Ejobdesign; Stellenbosch; On-site; ZAR 83,000 - 117,000; Part time

Benefits offered by this job

Training and development opportunities

Remuneration package including risk/BD

Other company benefits

Job summary

Stellenbosch Hotel is seeking a dedicated Food Service Ambassador to join our team in Stellenbosch. You will work across food and beverage outlets, from room service to conference and events, ensuring a warm welcome, seating guests, and delivering a seamless dining experience with personalized service.

The role requires at least two years of waiter experience, strong knowledge of food and wine, and the ability to work shifts, weekends, and holidays.

Qualifications

• Minimum two years’ experience as a Food Service Ambassador (Waiter).
• Experience in hotel restaurant environment preferred.
• Ability to work shifts, weekends and public holidays.
• Good knowledge of food & wine.
• Micros experience required.
• Customer service oriented and professional appearance.

Responsibilities

• Prepare service area and set up outlets.
• Welcome, seat guests and take orders.
• Serve guests from start to finish of dining or events.
• Provide personalized guest experiences and upsell products.
• Meet or exceed sales targets.

Skills

Food service experience

Micros POS

Customer service

Communication skills

Tools

Micros POS

Job description

Stellenbosch Hotel is seeking a dedicated Food Service Ambassador to join our team in Stellenbosch. You will work across food and beverage outlets, from room service to conference and events, ensuring a warm welcome, seating guests, and delivering a seamless dining experience with personalized service.

The role requires at least two years of waiter experience, strong knowledge of food and wine, and the ability to work shifts, weekends, and holidays.