Guest Experience Champion – Activity Desk

Radisson Hotel Group; South Africa; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Radisson Hotel Group in Hoedspruit, Limpopo, South Africa, is seeking an Activity Desk Coordinator to elevate guest experiences at the activities desk. You will ensure excellent service, engage guests with a friendly presence, and support seamless operations throughout the guest journey.

The role emphasizes a positive, Yes I Can attitude, teamwork, and the ability to handle busy periods with a proactive mindset. Training and progression opportunities are part of the hospitality career.

Qualifications

• Flexible attitude with Yes I Can spirit.
• Creative problem-solver.
• Passionate about delivering extraordinary service.
• Ability to work as part of a team to ensure guest satisfaction.
• Enjoys having fun at work.
• Experience in a similar position is beneficial but not essential.

Responsibilities

• Be our guests’ superhero ensuring all aspects of the guest journey and experience are delivered to the highest level.
• Exude patience, empathy and have the personality to host the show.
• Work proactively to ensure guest satisfaction and the smooth running of the activities desk.

Skills

Flexible attitude

Creative problem-solver

Service mindset

Teamwork

Fun at work

Experience in similar role

Job description

Radisson Hotel Group in Hoedspruit, Limpopo, South Africa, is seeking an Activity Desk Coordinator to elevate guest experiences at the activities desk. You will ensure excellent service, engage guests with a friendly presence, and support seamless operations throughout the guest journey.

The role emphasizes a positive, Yes I Can attitude, teamwork, and the ability to handle busy periods with a proactive mindset. Training and progression opportunities are part of the hospitality career.