Guest-Centric Server | Wine-Savvy & POS Pro

Phoenix Recruitment Limited; Wes-Kaap; On-site; ZAR 67,000 - 100,000; Full time

Job summary

Phoenix Recruitment Limited is seeking an attentive waiter to warmly welcome guests, explain menus and wine lists, and assist with selections. You will take orders, coordinate with the kitchen and bar, and ensure timely service while maintaining a polished appearance.

The role requires strong communication, POS familiarity, and the ability to work under pressure. Availability for shifts, weekends and holidays is essential to meet guest needs in a dynamic hospitality environment.

Qualifications

• Previous waiter experience.
• Good food and beverage knowledge; wine knowledge would be advantageous.
• Excellent communication and customer-service skills.
• Familiarity with POS systems and payment handling.
• A patient, attentive and guest-focused approach.
• Professional grooming and good teamwork.
• Ability to work efficiently under pressure.
• Availability for shifts, weekends and public holidays.

Responsibilities

• Welcome guests and present menus and wine lists.
• Explain dishes and assist with food and beverage selections.
• Take accurate orders and capture them on the POS system.
• Coordinate with the kitchen and bar for timely service.
• Set, clear and reset tables.
• Respond to guest requests and communicate dietary requirements accurately.
• Prepare bills and process payments.
• Maintain clean service areas and professional presentation.

Skills

Communication

Customer service

Guest-focused

Teamwork

Pressure handling

Shift availability

Tools

POS systems

Job description

Phoenix Recruitment Limited is seeking an attentive waiter to warmly welcome guests, explain menus and wine lists, and assist with selections. You will take orders, coordinate with the kitchen and bar, and ensure timely service while maintaining a polished appearance.

The role requires strong communication, POS familiarity, and the ability to work under pressure. Availability for shifts, weekends and holidays is essential to meet guest needs in a dynamic hospitality environment.