Wine Lounge Runner (Fixed-Term)

Wild Dreams Hospitality; Stellenbosch; On-site; ZAR 55,000 - 83,000; Full time

Job summary

Wild Dreams Hospitality in Stellenbosch requires a hands-on lounge and kitchen support role to maintain the premium guest environment. You will keep spaces immaculate and assist the kitchen to ensure smooth service, both behind and in front of the scenes.

The ideal candidate is patient, positive and detail-oriented, with excellent interpersonal skills and a passion for delivering high-end guest experiences. This live-out position requires flexible hours and professional presentation.

Qualifications

• Grade 12 or equivalent.
• 12 years of work experience preferred.
• Own or reliable transport.
• Excellent interpersonal and communication skills.
• Strong customer service orientation.
• Comfortable engaging with discerning, high-end clientele.
• Well-presented with a professional appearance.
• Willing to work flexible hours.
• Enthusiastic, positive attitude with a "get it done" mindset.

Responsibilities

• Maintain kitchen and front-of-house areas.
• Clear tables of used glassware, plates and other items throughout service.
• Run platters from the kitchen to the lounge for service.
• Assist the lounge cook with plating, glass polishing and dishwashing.
• Collect and replace water bottles.
• Empty bins before and after service.
• Keep kitchen fridges fully stocked.
• Set up outdoor tables each morning.
• Polish spittoons and ensure displays are fresh and eye-catching.
• Deliver the estates signature standard of guest service.
• Build strong knowledge of the estates wines and guest experience.
• Solve problems proactively to ensure every guest enjoys an exceptional visit.

Skills

Interpersonal skills

Customer service

High-end clientele

Professional appearance

Flexible hours

Proactive attitude

Own transport

Education

Grade 12

Job description

This is a hands-on support role behind and in front of the scenes in a busy tasting lounge, keeping the space immaculate and the kitchen running smoothly ahead of every service. It suits a patient, positive team player who takes pride in the details and enjoys a premium guest environment.

Core Criteria:

• Grade 12
• 12 years previous work experience preferred
• Own or reliable transport
• Excellent interpersonal and communication skills
• Strong customer service orientation
• Comfortable engaging with discerning, high-end clientele
• Well-presented, with a professional appearance
• Willing to work flexible hours
• Enthusiastic, positive personality with a "get it done" attitude

Core Responsibilities:

• Clean and maintain the kitchen and front-of-house areas
• Clear tables of used glassware, plates and other items throughout service
• Run platters from the kitchen to the lounge for service
• Assist the lounge cook with plating, glass polishing and dishwashing
• Collect and replace water bottles
• Empty bins before and after service
• Keep kitchen fridges fully stocked
• Set up outdoor tables each morning
• Polish spittoons and ensure all displays are fresh, clean and eye-catching
• Deliver the estates signature standard of guest service
• Build strong knowledge of the estates wines and guest experience
• Solve problems proactively to ensure every guest enjoys an exceptional visit

This is a live-out position.