Growth-Driven E‑commerce & Operations Leader

Arvo; Stellenbosch; On-site; ZAR 2,400,000 - 3,600,000; Full time

Job summary

Arvo is seeking a commercially astute, entrepreneurial and hands-on leader to drive growth across retail, e-commerce and production. You will lead a unified ecosystem spanning product development, procurement, retail, merchandising, marketing, warehousing and distribution.

The ideal candidate combines strategy, people leadership and day-to-day operations, with a track record in managing P&L in an integrated commercial environment and a strong eye for quality and detail.

Qualifications

• A relevant tertiary qualification in Business Management, Commerce, Finance, Economics, Marketing or Engineering, or an MBA.
• Relevant commercial experience, including in a senior leadership role.
• P&L experience in e-commerce or an integrated commercial environment.
• Strong entrepreneurial mindset and excellent commercial acumen.
• Proven skill in leading and developing a large, multidisciplinary team of some 350 people.
• A good understanding of e-commerce technology, data, digital platforms and the practical application of AI.
• The ability to translate strategy into priorities, actions and measurable results.
• A hands-on approach with an exceptional eye for quality, product and detail.
• Fluent in both English and Afrikaans.
• Willing to travel internationally a few times per year.

Responsibilities

• Lead the client's retail, e-commerce and production operations as one integrated ecosystem.
• Build a customer-centric business supported by excellent service, people and systems.
• Develop the product range and identify new growth opportunities.
• Manage the P&L, budget, revenue, margins and long-term profitability.
• Monitor inventory, costs, service levels and operational performance.
• Build, develop and motivate a strong management team with clear accountability.
• Use data, technology and AI to work smarter, faster and at greater scale.
• Stay abreast of local and international trends and translate new ideas into practical improvements.
• Collaborate closely with the client's other teams and commercial initiatives abroad.

Skills

Leadership

P&L management

E-commerce strategy

Data & AI fluency

Team development

Strategic thinking

Change management

Quality & detail orientation

Bilingual English & Afrikaans

Travel willingness

Education

MBA or relevant tertiary qualification

Tools

E-commerce platforms

Data analytics tools / AI basics

Job description

Arvo is seeking a commercially astute, entrepreneurial and hands-on leader to drive growth across retail, e-commerce and production. You will lead a unified ecosystem spanning product development, procurement, retail, merchandising, marketing, warehousing and distribution.

The ideal candidate combines strategy, people leadership and day-to-day operations, with a track record in managing P&L in an integrated commercial environment and a strong eye for quality and detail.